LIMITLESS POWER OF INFORMATION INTELIGENCIA DE NEGOCIOS Marzo 2015
BALANCED SCORECARD The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. Balanced Scorecard Institute
BALANCED SCORECARD
"The balanced scorecard retains traditional financial measures. But financial measures tell the story of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures are inadequate, however, for guiding and evaluating the journey that information age companies must make to create future value through investment in customers, suppliers, employees, processes, technology, and innovation."
BALANCED SCORECARD
PERFORMANCE La performance hace referencia al desempeño o nivel funcionamiento y logros de una persona o recurso de la empresa en comparacion con una medida estandar o benchmark.
INDICADORES DE PERFORMANCE Los Indicadores de desempeño o performance miden el nivel de funcionamiento de los recursos criticos.
SISTEMAS DE GESTION DE LA PERFORMANCE Los Sistemas de Gestion de la Performance son plataformas de control y gestión del cambio que miden continuamente el desempeño de los recursos criticos de la empresa.
SISTEMAS DE GESTION DE LA PERFORMANCE Implican la implementacion de una nueva cultura en la empresa basada en la mejora y cambio continuo, a traves de procesos de integracion, mejora en el control, promocion del desarrollo de los recursos criticos y una gestion basada en el analisis integrado e inteligente de la informacion.
MODELO ESTRATEGICO
MAPA ESTRATEGICO CONSOLIDADO
MAPAS POR TEMAS ESTRATEGICOS 1 TEMAS ESTRATEGICOS
MAPA ESTRATEGICO CONSOLIDADO
INICIATIVAS ESTRATEGICAS
BUSINESS INTELLIGENCE
INDICADORES DE PERFORMANCE
LAGGING AND LEADING INDICATORS
INDICADORES DE EFICIENCIA, EFICACIA, ECONOMIA Y CALIDAD
SISTEMAS DE GESTION DE LA PERFORMANCE