iPad Deployment 2014 Administrative team meeting July

Agenda New procedures for students when receiving iPads - David What teachers need to know - David Under 13 process and Apple ID - David IT and CREST support roles - Marilyn Deployment process and stations - Bob Loss and theft - Marilyn Questions

New procedures for students when receiving iPads - David Students need an Apple ID Process for students under 13 involves parents and needs to be completed before students receive iPads Process for students 13+ involves students creating Apple ID at deployment (or before) – Before is better Students need to activate and log in to Google Mail in order to confirm Apple ID Students need to enroll in the Volume Purchase Program Student apps will download in groups and stages – critical apps first

What teachers need to know - David Apps available immediately (within 1 hour of receiving iPad) Notability Explain Everything Canvas iOS Google Chrome/Drive School Connect iPads do not come “imaged” as they have in years past

What teachers need to know - David Apps not Available immediately (within 1-2 weeks) Apple Apps Students have limited access to the App store (we will close during school hours) Students can download apps when store is open Specific apps teachers want students to have can be downloaded by students without carting iPads – but we will need to create windows for schools due to the need to prevent unrestricted access to the App Store for students

Under 13 process and Apple ID - David Apple ID will be student Google Mail address Parents will receive from Apple We have created a tutorial in English and Spanish for parents (schools may need to help with this) Parents need an address Apple ID must be parent approve BEFORE iPad is picked up Some students may have to wait for an iPad until this is accomplished

IT and CREST support roles - Marilyn Tech need to be able to move freely – please do not assign them to a station Crest will assist with installing covers on iPads (very hard due to new cover) Affix label to iPads Scan iPads out to students School staff need to: Collect documents Assist with Apple ID station Assist with VPP station

Loss and theft - Marilyn Difference between loss and theft – clarification Reporting timelines and documentation Explanation of Theft Management role What Marilyn needs from you

Under 13 iPad Pick up Procedures Before student arrives Parent has received and signed iPad agreement (iPad AUP and User Guide (Contract) – Canvas iPad Manual of ProcedureiPad AUP and User Guide (Contract) Parent has created Apple ID (slide 11) Parent has sent verification to school that ID was created (via or print) NOTE: student can bring verification of Apple ID creating with him/her to the library on the day iPads are being delivered to students at school. Station 1 Student turns in iPad agreement with parent signature Student gets “locator-like card” with information they will need for stations 2-4 Student verifies Apple ID has been created If student is an 8 th or 9 th grader – Librarian or library tech checks tracker for outstanding fines related to iPads or accessories (including lost/stolen) If student is an 8 th or 9 th grader – he/she needs to present his/her cable and charging brick. No agreement or Apple ID Student is told he/she must have these things completed in order to receive an iPad. Communicate this with parents so they know. Allow 48 hours to receive paperwork and ID. Check out school issued iPad that stays at school if no docs or ID are provided after 48 hours. No Charging brick or cable, outstanding charges/fines, lost iPad Student is sent to station 1A – iPad will not be delivered if above conditions apply. Allow student 48 hours to look for items, report loss, etc. Check out school issued iPad that stays at school if issues unresolved after 48 hours. Station 2 Student gets iPad checked out to them Student gets iPad case installed on iPad Student is given a copy of iPad rules (iPad Student Rules and Responsibilities) Student turns on iPad and goes through set up (like they would if they bought an iPad from Apple) Student will be prompted to enter Apple ID Adult verifies that student has entered District provided ID -

Under 13 iPad Pick up Procedures Station 4 Student goes to Volume Purchase (VPP) Verification Station Under 13 students verify with an adult that they are still logged in with correct Apple ID Student enrolls in VPP Program with prefix (everything Student receives confirmation of enrollment Once enrolled Adult needs to verify enrollment is complete with District provided Apple ID – not personal Apple ID Adult needs to explain to student that they must not use the iPad until Apps are loaded. They will look for: Notability, Explain Everything, Google Drive, Canvas iOS, School Connect (District IT) will push policy locking Apple ID in settings to District ID Station 5 Student ticket out the door is to show adult: Under 13 students verify with an adult that they are still logged in with correct Apple ID Exit Station 3 Verify with an adult that they are still logged in with correct Apple ID Once verified - go to Station 4 Apps Students will be reminded not to use iPad while Apps are downloading to iPad. Students will be told this could take up to 1 hour Apps installed on day 1 will be Notability, Canvas iOS, School Connect, Google Chrome, Google Drive, Explain Everything

13+ iPad Pick up Procedures Before student arrives Parent has received and signed iPad agreement (iPad AUP and User Guide (Contract) – Canvas iPad Manual of ProcedureiPad AUP and User Guide (Contract) Student has located his/her charging cable and brick Student has reported to school if he/she doesn’t have charging cable and brick Station 1 Student turns in iPad agreement with parent signature Student verifies he/she has working charging brick/cable Librarian checks tracker for outstanding fines related to iPads or accessories (including lost/stolen) No agreement, correct accessory, or outstanding charges Student is told he/she must have these things completed in order to receive an iPad. Communicate this with parents so they know. Allow 48 hours to receive paperwork and ID. Check out school issued iPad that stays at school if no docs or ID are provided after 48 hours. No Charging Cable or Brick Student is sent to station 1A – iPad will not be delivered if above conditions apply. Allow student 48 hours to look for items, report loss, etc. Check out school issued iPad that stays at school if issues unresolved after 48 hours. Station 2 Student gets iPad checked out to them Student gets iPad case installed on iPad Student is given a copy of iPad rules (iPad Student Rules and Responsibilities) Student turns on iPad and goes through set up (like they would if they bought an iPad from Apple) Student will be prompted to validate an Apple ID Student will validate an Apple ID with information on the locator card (using the provided Apple ID and Apple ID password) Adult verifies that student is logged on with correct Apple ID Creating Apple ID Allow time for this process Assure sufficient adult supervision and support Genius bar students can also assist with this Once an Apple ID is created, students have to open their G-mail account to finish the Apple ID process. The ID won’t be active until they do this. Site techs can assist students if they have issues with their g-mail accounts

13+ iPad Pick up Procedures Station 4 Student goes to Volume Purchase (VPP) Verification Station Student enrolls in VPP Program with prefix (everything Student receives confirmation of enrollment Once enrolled Adult needs to verify enrollment is complete with District provided Apple ID – not personal Apple ID Adult needs to explain to student that they must not use the iPad until Apps are loaded. They will look for: Notability, Explain Everything, Google Drive, Canvas iOS, School Connect (District IT) will push policy locking Apple ID in settings to District ID Station 5 Student ticket out the door is to show adult: Apple ID in settings Exit Station 3 Verify with an adult that they are still logged in with correct Apple ID Once verified - go to Station 4 Apps Students will be reminded not to use iPad while Apps are downloading to iPad. Students will be told this could take up to 1 hour Apps installed on day 1 will be Notability, Canvas iOS, School Connect, Google Chrome, Google Drive, Explain Everything

Apple ID and iPads SUHSD is using technology to connect students to digital learning, rich content, and smart applications A Parent Guide to creating a student (under 13) Apple ID FOR DISTRIBUTION TO PARENTS OF STUDENTS UNDER 13

What you need to know Apple is subject to Child Online Privacy Protection Act regulations (COPPA) which means they will not permit children under 13 to have an Apple ID without parent permission. Apple collects parent permission through a parent account. Once an Apple ID is created by you (we will give you the account ID and password for SUHSD), you will get an message at the e- mail address you provide asking you to confirm the account. SUHSD students must have active Apple ID in order to download the applications we have purchased for them to use at school.

What you need to know SUHSD students can use the Apple ID to access Apple’s store. Parents are not required to enter credit card or financial information. SUHSD maintains restrictions on all iPads so that the Apple store is not accessible to students unless we are delivering applications to iPads. SUHSD encourages parents to look at their child’s District issued iPad on a regular basis to ensure it is being used properly and safely. When your child turns 13, Apple converts the Apple ID to a 13+ user account. SUHSD controls the accounts on District issued iPads with restrictions as stated above but your child could use his/her District Apple ID to access Apple’s Store on home computers or other devices.

What you need to know Students who are 13+ are allowed, by law, to create Apple IDs and other Internet accounts (such as Facebook) without parental permission or approval. SUHSD restricts access to websites that are not deemed educationally appropriate for student use. This restricted access applies the same policies to iPads whether students are at home or at school. Public wi-fi access points (such as Starbucks) are set up in a way that allows students to bypass our filtering policies so it is recommended that students not be permitted to use public wi-fi access points without parent/adult supervision.

What you need to do SUHSD will create an Apple ID using your child’s district provided g-mail address such as or (if you are not sure what your child’s e- mail username is, you can go to the District’s home page, click on Parent verification, and type in your child’s Student ID. His/her name will appear with his/her address. YOU MUST USE your child’s DISTRICT address, not personal address to create the Apple ID.

What you need to do You must verify your address with the District by going to the District website home page. The steps for completing this process can be accessed by clicking here.here

What you need to do Check your personal (not your child’s). You will see a message from Apple regarding your child’s Apple ID. Read the box in red (right). Then click on the online consent form link

What you need to do You can also click on the parent guide link which will take you to Apple’s parent guide for Apple ID.

What you need to do When you click on the link to the online consent form, you will be redirected to this page.

What you need to do The temporary password you need is located at the top of your e- mail from Apple.

What you need to do The password is case sensitive and includes numbers and symbols so make sure you copy it correctly. The password below is different than the one Apple will send you.

What you need to do Your child’s First and Last name should pre-fill on the form. Confirm that your child’s date of Birth is correct. If it is not correct, then change it. The Apple ID will be your child’s District g-mail address i.e. (you CANNOT change this) Apple has specific password requirements. To make it easy and uniform – your child’s password should be: Abmm-dd-yy or Ab

What you need to do Next – choose 3 security questions. These should be questions you know the answers to but not your child. You do not want your child to be able to use this Apple ID to purchase Apps from the App Store without your consent. If you prefer a language other than English – you can select a different preferred language here.

What you need to do Next – you will need to verify your contact information including a daytime phone number. This is required by law since your child is under 13 years old. Put a check mark in the box that says I agree to the iOS, iCloud….Privacy Policy.

What you need to do Finally – you must scroll down to the bottom of the Consent form window. When you get to the bottom, you will be able to check the box next to: I have read and agree to….Disclosure and Consent. Click on the Create Apple ID button

What you need to do You will see this message when you press the create Apple ID button on the previous screen. YOU MUST check your (not your child’s) where you will be asked to confirm that you are the one who created the ID.

What you need to do You are almost finished. You will see a message from Apple in your inbox. Click on Verify Now in the body of the message from Apple

What you need to do You will be taken back to Apple’s website to verify your address. Enter your child’s Apple ID (school address) and the password you created. Then click Verify Address.

What you need to do When you get to this screen, you will have completed all of the steps and your child’s Apple ID is verified. If your child is under 13 years of age, HE/SHE CANNOT PICK UP HIS/HER iPAD until you have completed this process.

El iPad y las identificaciones de Apple SUHSD utiliza la tecnología para conectar al alumno para aprender mediante tecnología digital, contenido enriquecido, y aplicaciones (apps) inteligentes. Guía para padres de familia para crear la identificación de Apple de su hijo (a) (menor de 13 años de edad). Same instructions in Spanish

Lo que usted necesita saber Apple está sujeta a las normas de la ley de protección de la privacidad en Internet del menor (COPPA), la cual no permite que menores de 13 años de edad obtengan la identificación de Apple ID sin el permiso de sus padres. Apple obtiene el permiso de los padres a través de una cuenta de correo electrónico. Después de crear una identificación de Apple (nosotros le damos la identificación de la cuenta y la contraseña para el distrito SUHSD), usted recibirá un mensaje de correo electrónico en el domicilio electrónico que proporcionó pidiéndole que confirme la cuenta. El alumno del distrito SUHSD deben contar con una identificación activa de Apple para descargar las aplicaciones que hemos adquirido para que el alumno las use en la escuela.

Lo que usted necesita saber Los alumnos del distrito SUHSD pueden utilizar la identificación de Apple para tener acceso a la tienda de Apple. No es necesario registrar la tarjeta de crédito de los padres del alumno o información financiera. El distrito SUHSD mantiene restricciones en todos los iPads de manera que no tengan acceso a la tienda de Apple a menos que el Distrito por medio de la tienda este ofreciendo programas (apps) para los iPads. SUHSD recomienda que los padres revisen regularmente el iPad que el Distrito asignó a su hijo (a) para cerciorarse que el alumno lo utilice apropiadamente y de manera segura. Cuando su hijo (a) cumpla los 13 años de edad, Apple convierte la identificación de Apple en una cuenta de usuario mayor de 13 años. El distrito SUHSD controla las cuentas de los iPads asignados por el Distrito con las restricciones antes mencionadas, sin embargo, su hijo (a) pudiera utilizar su identificación de Apple del Distrito para lograr acceso a la tienda de Apple desde otras computadoras o aparatos.

Lo que usted necesita saber El alumno de mas de 13 años de edad por ley pueden crear una identificación de Apple y otras cuentas de Internet (p. ej. Facebook) sin permiso o aprobación de los padres. El distrito SUHSD restringe el acceso a sitios de Internet que no se consideran apropiados para fines educativos. Dicha restricción emplea la misma política al iPad si el alumno se encuentra en casa o en la escuela. Los puntos de acceso público a Internet Wi-Fi (como Starbucks) se configuran de manera que permite al alumno pasar por alto nuestras políticas de filtrado por lo que se recomienda que los padres no permitan que el alumno utilice los puntos públicos de acceso Wi-Fi sin supervisión de sus padres o un adulto.

Lo que necesita hacer El distrito SUHSD creará una identificación de Apple utilizando el domicilio electrónico de g-mail proporcionado a su hijo (a) por el distrito p. ej. o (si no está seguro de cual es el correo electrónico o el usuario de su hijo (a), puede entrar a la página de Internet del Distrito, oprima donde dice (Parent verification), y proporcione el número de la credencial estudiantil de su hijo (a), y aparecerá el nombre de su hijo (a) con su correo electrónico. TIENE QUE UTILIZAR el correo electrónico que el DISTRITO proporcionó a su hijo (a), no un correo electrónico personal, para crear la identificación de Apple.

Lo que necesita hacer Verificar su correo electrónico con el Distrito a través de la página de Internet del Distrito. Los pasos para realizar dicho proceso se pueden seguir oprimiendo aquí.aquí

Lo que necesita hacer Revise su correo electrónico personal (no el de su hijo (a)). Encontrará un mensaje de Apple sobre la identificación de Apple de su hijo (a). Lea el cuadro rojo que aparece a la derecha. Luego oprima en el enlace del formulario para otorgar su consentimiento.

Lo que necesita hacer También puede oprimir en enlace de la guía para padres, el cual lo llevará a la guía de padres de Apple para familia obtener la identificación de Apple.

Lo que necesita hacer Al oprimir en el enlace del formulario de consentimiento, será enviado a esta página.

Lo que necesita hacer La contraseña temporal que necesita se encuentra en la parte superior de su correo electrónico de Apple.

Lo que necesita hacer La contraseña distingue mayúsculas de minúsculas e incluye números y símbolos, por lo tanto cerciórese de copiarla correctamente. La contraseña que aparece a continuación es distinta a la que le enviará Apple.

Lo que necesita hacer El nombre y apellido de su hijo (a) debe venir escrito en el formulario. Verifique que la fecha de nacimiento de su hijo (a) sea la correcta. Si no lo es, favor de corregirla. La identificación de Apple será el domicilio electrónico (g-mail) del Distrito de su hijo (a) p. ej.: (NO se puede cambiar) La compañia de Apple tiene un requsito específico para elegir una contraseña. La contraseña debe contar con los siguiéntes caracteres: Abmm-dd-yy or Ab

Lo que necesita hacer Siguiente – escoja 3 preguntas de seguridad. Usted tiene que saber la respuesta de dichas preguntas pero no su hijo (a), ya que no quiere que su hijo (a) pueda utilizar la identificación de Apple para comprar programas (Apps) de la tienda de Apps sin su permiso. Si prefiere otro idioma distinto al inglés, puede seleccionar otro idioma aquí.

Lo que necesita hacer Siguiente – tendrá que verificar su información de contacto incluyendo un número telefónico para localizarlo durante el día. Lo anterior lo requiere la ley ya que su hijo (a) es menor de 13 años. Marque la caja que indica que acepta la política de privacidad de iOS, iCloud…

Lo que necesita hacer Por último – recorrer la página hacia abajo hasta la parte inferior de la ventana del formulario de consentimiento. Cuando llegue a la parte inferior, podrá marcar el cuadro donde se indica lo siguiente: leí y acepto … Divulgación y consentimiento. Oprima el botón para crear una identificación de Apple.

Lo que necesita hacer Usted verá este mensaje cuando oprima el botón para crear una identificación de Apple en la pantalla anterior. TIENE que revisar su correo electrónico (no el de su hijo (a)) cuando se le pida que confirme si usted es la persona que creó la identificación.

Lo que necesita hacer Casi ha terminado. Verá un mensaje de Apple en la bandeja de entrada de su correo electrónico. Oprima sobre “verificar en el texto del mensaje de Apple.

Lo que necesita hacer Se le llevará de nuevo a la página de Internet de Apple para verificar su correo electrónico. Ingrese la identificación de Apple de su hijo (a) (dirección de correo electrónico de la escuela) y la contraseña que usted creó. Luego oprima en verificar domicilio.

Lo que necesita hacer Al llegar a esta pantalla, usted habrá completado todos los pasos, y la identificación de Apple de su hijo (a) está verificada. Si su hijo (a) es menor de 13 años de edad, ÉL ó ELLA no puede recoger SU iPad a menos que usted haya completado este proceso.

Parent Verification This tutorial will assist you with the following Verify an existing address Correct an address Create an address If you do NOT have an address. Go to slide 9 – Creating a Free g-mail account.Go to slide 9 FOR DISTRIBUTION TO ALL PARENTS WHO NEED TO CREATE AN ACCT OR FOR THOSE WHO DID NOT VERIFY THEIR

Parent Verification Go to the SUHSD District Web Site and click on the link belowSUHSD District Web Site NOTE: If you don’t have an e- mail address, go to slide 9.go to slide 9.

Enter the Student ID and 8 Digit Date of Birth for your child. If you have more than one child in SUHSD, choose the oldest.

Make sure the student name matches your child. Make sure the primary contact information is correct. Make sure the address is correct. If Correct – choose Yes. If Not Correct choose No.

Make sure the student name matches your child. Make sure the primary contact information is correct. Make sure the address is correct. If Correct – choose Yes. If Not Correct choose No. This screen will allow you to correct an address if the one displayed is wrong. This screen will not allow you to change your child’s name or primary contact information if it’s incorrect. If the student name or primary contact information is NOT Correct, please stop this process and contact your child’s school office and talk to the Registrar. Your child’s registration information needs to be updated to show the correct student name and primary contact. This is not the correct address

If you see that the address in incorrect (no longer valid or incorrectly recorded) and you select No, this is not the correct e- mail address, you will see the question: Do you have an address? If you verify that the address we have on file is correct, you will see a message like this: Once you click Save, please check your for a link to instructions that will enable you to: 1.Verify an SUHSD Apple ID for your child if he/she is under 13 years of age and in grade 7, 8 or 9. Apple allows students who are 13 or older to verify SUHSD iTunes accounts for themselves. 2.Receive your parent observer account information from Canvas Learning Management System (like Jupiter Grades) 3.Create an parent account for Jupiter Grades The Apple ID is a key component of the iPad program because it’s the way we deliver Applications students need for school to their District issued iPad.

If you choose Yes, I do have an address – you will be asked to enter the correct address. You must do this twice. This helps assure that the address you provide doesn’t have mistakes or errors. When you have entered your address and verified that it is correct, press Save. NOTE: SUHSD is preparing your child for the 21 st century which means we need you to come along. We will provide as much technology support as you need to get you up and running. Once you are up and running, you will always know what is happening with your child! Even if that knowledge gives you a headache from time to time, it’s better than not knowing what’s happening.

If you choose No, I do not have an address – you will be asked to create an account for yourself. The rest of this tutorial will show you how to create an account that you can use just to keep in touch with what’s happening with your child at school. There are several free “webmail” account services but we recommend you use Google Mail. We recommend this for the following reasons: 1.Your child as a District provided g-mail account. You can link your g-mail account to your child’s. This gives you another level of access to what they are doing at school. 2.Google gives all g-mail users free storage space for files, documents, and pictures in the cloud (Google Drive). Google also gives all g-mail users access to apps (Google Docs) that work like Microsoft Office. 3.We (Information and Educational Technology) are familiar with Google’s products so we can offer support if/when you need it. 4.Google Drive works with nearly every kind of smart phone and tablet so you can have mobile access as well as computer access. 5.You must have an address (you might as well use Google) to create an iTunes account for your child. You must also have to get notifications from Canvas and Jupiter Grades about your child’s progress in school.

Create a free g-mail account

For the visual learners – you can watch the tutorial on YouTube For those of you who like to follow steps that are written down, use this link. When you have created a g-mail account – go to Slide 2 and follow the instructions.Slide 2

Here’s the link(s) on the EdTech website for parents to access the tutorials in slides Scroll down to the text in red. Here is the script for the under 13 parents (you can this to parents with addresses in Power School/School Messenger) Dear Parent(s) In order to have your child receive an iPad on July xx, we need your immediate assistance. Please use this link ( scroll down to the middle of the page for the information in red titled: PARENTS: Use this link for instructions on how to create an Apple ID for your child. The document connected to this link contains instructions for creating an Apple ID for your child. You will use your child’s DISTRICT provided address and DISTRICT provided password to create the account (you will need to give the under 13 parents their child’s g-mail address via school messenger). Follow the instructions exactly as they are shown on the document. If you need assistance you can contact (identify someone at your school) or the IT Help Desk at Your child will not be able to check out an iPad until this process is complete. On July xx, when your child comes to collect his/her iPad, please send a copy of the you received from Apple stating you completed the process. If you do not have a printer, you can a copy of the notification from Apple to (provide a contact person here). Thank you for your assistance with this important task and welcome to (your school here)