Viñeta de primer nivel Segundos niveles Tercer nivel Cuarto nivel

Presentación del tema: "Viñeta de primer nivel Segundos niveles Tercer nivel Cuarto nivel"— Transcripción de la presentación:

1 El diseño maestro de diapositivas Es útil para revisiones y probar el proyector
Viñeta de primer nivel Segundos niveles Tercer nivel Cuarto nivel Quinto nivel Reducir bloque de texto del cuerpo a si hay más de dos líneas de texto en el título La siguiente guía horizontal está establecida a +1.17 La guía vertical izquierda está establecida a -4.58

2 Los colores en esta plantilla Son útiles para probar los proyectores durante la instalación

3 TNT1-96

4 Descripción técnica de Exchange 2003
MENSAJE CLAVE: Introducción COMPILACIONES DE DIAPOSITIVAS: Ninguno GUIÓN DE DIAPOSITIVAS: Hello and Welcome to this Microsoft TechNet session on Exchange 2003 Technical Overview. My name is insert name} SLIDE TRANSITION: First, here is what we will cover. Microsoft Corporation

5 Lo que vamos a cubrir: Mejoras en la administración
Funciones del cliente Outlook Funciones de Outlook Web Access Outlook Mobile Access Funciones de seguridad y privacidad KEY MESSAGE: This is what we will cover in this session. SLIDE BUILDS: None SLIDE SCRIPT: Today’s session covers a variety of Exchange 2003 and Outlook 2003 topics such as: Administration enhancements Outlook client features Outlook Web Access Features Outlook Mobile Access Security and Privacy Features SLIDE TRANSITION: To get the most out of this session, you should meet these prerequisites.

6 Prerrequisitos Experiencia en administrar Exchange Server 5.5 ó 2000 Experiencia en dar soporte a los sistemas de correo electrónico de Microsoft Experiencia en el uso y soporte de Outlook Experiencia en el uso y soporte de Outlook Web Access KEY MESSAGE: To get the most out of this session you should have this knowledge and experience. SLIDE BUILDS: None SLIDE SCRIPT: Experience administering Exchange server 5.5 or 2000 Experience supporting Microsoft systems Experience using and supporting Outlook Experience using and supporting Outlook Web Access SLIDE TRANSITION: Next is the session’s agenda. Nivel 200

7 Agenda Administración de Exchange 2003 Exchange 2003 y Outlook 2003
Outlook Web and Mobile Access Funciones de seguridad de Exchange 2003 KEY MESSAGE: This is the session agenda. The first agenda item is Exchange 2003 Management. SLIDE BUILDS: None SLIDE SCRIPT: This is the session agenda. The first agenda item is Exchange 2003 Management. SLIDE TRANSITION: First, a look at the differences between Exchange 2003 Standard and Enterprise editions.

8 Administración de Exchange 2003 Edición Standard vs. Edición Enterprise
Características Grupos almacenados con soporte Bases de datos por grupo almacenado Tamaño de la base de datos individual Clúster Conector X.400 Standard 1 2 16 GB No No incluido Enterprise 4 5 16 terabytes Sí Incluido KEY MESSAGE: Different features of Standard and Enterprise editions. SLIDE BUILDS: 3 SLIDE SCRIPT: [BUILD1] Standard edition features include: one storage group, two databases per storage group, and a 16 GB maximum database size. Exchange Clustering is not supported, and the X.400 connector is not included. [BUILD2] Enterprise edition features include: Support for 4 storage groups, up to 5 databases per storage group, and support for individual databases up to 16 terabytes in size—limited only by hardware. Exchange Clustering is supported, and the X.400 connector is included. [BUILD3] Both editions feature: Network compression: Exchange 2003 working with Microsoft Office Outlook 2003 features enhanced network performance and has attachment and body compression, fewer round trips between server and client, and more intelligent synchronization. Exchange 2003 Management Pack: Help monitor and proactively manage deployments with the Microsoft Operations Manager Management Pack. Integrated support for mobile devices: Get support for Windows Mobile–enabled mobile device synchronization for , contacts, and calendars, plus mobile browsing capabilities. Volume Shadow Copy service. Use the Volume Shadow Copy service in Microsoft Windows Server 2003 to enable improved backup-an- restore capabilities, thereby reducing the impact to your users and increasing system availability. Flexible configuration. You can configure Exchange 2003 as a front-end server residing in either the perimeter network or behind the firewall to support multiple client types such as Outlook 2003 (using RPC over HTTP), Microsoft Office Outlook Web Access, Outlook Mobile Access, Exchange Server ActiveSync, POP3, and IMAP. Ambas ediciones incluyen Compresión de la red Paquete de administración de Exchange 2003 Soporte integrado para dispositivos móviles Servicio de instantáneas de volumen. Configuración flexible Grupo para el almacenamiento de recuperación

9 Administración de Exchange 2003 Edición Standard vs. Edición Enterprise
Características Grupos almacenados con soporte Bases de datos por grupo almacenado Tamaño de la base de datos individual Clúster Conector X.400 Standard 1 2 16 GB No No incluido Empresa 4 5 16 terabytes Sí Incluido Recovery Storage Group. Recover entire storage groups, databases, or individual mailboxes while minimizing impact to your users. This feature has the potential to replace the need for separate servers dedicated to recovery purposes. SLIDE TRANSITION: Next, compatibility. ADDITIONAL INFORMATION FOR PRESENTER: Ambas ediciones incluyen Compresión de la red Paquete de administración de Exchange 2003 Soporte integrado para dispositivos móviles Servicio de instantáneas de volumen. Configuración flexible Grupo para el almacenamiento de recuperación

10 Administración de Exchange 2003 Matriz de compatibilidad
Se puede instalar y ejecutar Exchange en Ambientes de Active Directory soportados Versión de Exchange Windows Server 2000 Windows Server 2003 Exchange 5.5 SP3 Sí No Exchange 2000 SP2 Exchange 2000 SP3 Exchange 2003 Sí (Windows 2000 SP3) KEY MESSAGE: Compatibility concerns. SLIDE BUILDS: 4 SLIDE SCRIPT: Here you can compare the compatibility of the different versions of Exchange with different versions of Windows Server. [BUILD1] Exchange Server 2003 is fully compatible with Windows Server 2003 Active Directory environments. [BUILD2] Exchange 5.5 SP3, Exchange 2000 SP2/SP3, and Exchange 2003 work with Windows 2003 Global Catalogs and Domain Controllers. [BUILD3] Exchange 2003 Server is the only version of Exchange supported on Windows Server 2003. [BUILD4] Just a final note on versioning and upgrades. You cannot upgrade Exchange 2000 Enterprise Edition to Exchange 2003 Standard Edition. SLIDE TRANSITION: Exchange 2003 has many new features that make common management tasks easier. ADDITIONAL INFORMATION FOR PRESENTER: Operating system and Directory requirements: Exchange 2003 feature requirements: Exchange Server soporta completamente los ambientes Windows Server 2003 AD. Exchange 5.5 SP3, Exchange 2000 SP2/SP3 y Exchange 2003 trabajan con los controladores de dominio y los Catálogos globales de Windows 2003 Exchange 2003 Server es la única versión de Exchange soportada para ejecutarse en Windows Server 2003 Exchange 2000 Enterprise no se puede actualizar a Exchange 2003 Standard

11 Administración de Exchange 2003 Nuevas funciones de administración
Exchange System Manager Múltiples movimientos del buzón Centro mejorado de recuperación de buzones de correo Generación mejorada de informes de error Administración de las carpetas públicas Herramienta de resolución de DNS Listas de distribución dinámicas Servicio de instantánea de volumen KEY MESSAGE: New manageability features in Exchange 2003. SLIDE BUILDS: 8 SLIDE SCRIPT: [BUILD1] Exchange 2003 features new tools that reduce clicks and make administration easier, such as the Exchange System Manager. In earlier versions of Exchange, you had to move log files yourself with directory modification tools and with the information gained from studying Microsoft Knowledge Base articles. In Exchange 2003, message tracking log files, as well as X.400 message transfer agent (MTA) queue data and Simple Mail Transfer Protocol (SMTP) queue data, are moved by using Exchange System Manager. Other Exchange System Manager improvements include: A user interface (UI) that offers simplified search filter, improved sorting by columns, and the ability to select multiple queues and messages for manipulation. Queues that are centralized on a per-server basis as opposed to a per-virtual server basis, which means all queues on a server can be viewed in one location. Increased performance in queue enumeration, and all queues are initially displayed in Exchange System Manager. Control of Exchange System Manager is returned to you before all queues are displayed. Exposure of all system queues, which helps you troubleshoot. Exchange System Manager includes the Enable Forms Based Authentication feature on the virtual servers so authentication cookies can be enabled or disabled easily through the UI. More exposed cluster action. In a cluster, status can be viewed for virtual servers and failover. The addition of Windows Management Instrumentation (WMI) classes as well as many other new features. [BUILD2] The Move Mailbox tool helps ease mailbox movement from one server to another or to a different Exchange store by selecting multiple mailboxes.

12 Administración de Exchange 2003 Nuevas funciones de administración
Exchange System Manager Múltiples movimientos del buzón Centro mejorado de recuperación de buzones de correo Generación mejorada de informes de error Administración de las carpetas públicas Herramienta de resolución de DNS Listas de distribución dinámicas Servicio de instantánea de volumen [BUILD3] With the Mailbox Recovery Center, you can scan the mailbox database and determine all disconnected mailboxes; automatically match user mailboxes to user accounts in Active Directory; recover individual or multiple mailboxes; and identify conflicting accounts. [BUILD4] You can enable Automatic error reporting to Microsoft. [BUILD5] Improvements have been made in the UI for managing public folders including several new tabs for management. In addition, you no longer have to load a separate client to view public folder contents; contents can be viewed through the System Manager. You’ll see this in the demo. [BUILD6] Enhanced DNS-based Internet mail delivery. Get load balancing, better performance characteristics, and better tolerance of problems associated with network or host unavailability and external Domain Name System (DNS) server responsiveness. [BUILD7] Reduce the time you spend managing distribution lists with the new query-based distribution groups. These groups achieve the same functionality as standard distribution lists, but instead of specifying static user memberships, they allow the use of a LDAP query to specify the members of the distribution lists, essentially creating self-updating distribution lists. You’ll see this in the demo. [BUILD8] Exchange 2003 supports the Volume Shadow Copy service implemented in Windows Server 2003. The copy service functionality gives you a quick backup and restore because a mirrored copy of the database exists at any time and can be used for restore processes. SLIDE TRANSITION: Now you will see the first demonstration. ADDITIONAL INFORMATION FOR PRESENTER:

13 demo Administración de Exchange 2003
Mejoras al usuario y al buzón de correo Grupos de distribución basados en solicitudes Visor de cola de espera Administración de las carpetas públicas Recuperación del buzón de correo

14 Agenda Administración de Exchange 2003 Exchange 2003 y Outlook 2003
Outlook Web and Mobile Access Funciones de seguridad de Exchange 2003 KEY MESSAGE: Next agenda item. SLIDE BUILDS: None SLIDE SCRIPT: The next item on the agenda is Exchange 2003 and Outlook 2003. SLIDE TRANSITION: First, look at the design goals for Outlook 2003.

15 Exchange 2003 y Outlook 2003 Objetivos de diseño de Outlook 2003
Arreglos Fecha, asunto, conversación, etc. Se eliminaron las funciones confusas e innecesarias de la vista predeterminada Ayuda a dar seguimiento a los mensajes importantes Interfaz más fácil para los usuarios principiantes Proporciona un acceso rápido a la información Capacidad para trabajar fuera de línea KEY MESSAGE: Design goals of Outlook 2003 SLIDE BUILDS: 6 SLIDE SCRIPT: Outlook 2003 has been designed with a focus on the primary uses of Outlook, reading and responding to messages. [BUILD1]. You can save time and find messages faster by grouping messages by date, size, conversation, subject, importance, or other criteria. [BUILD2] Many confusing or unnecessary features have been removed from the default Outlook view, such as File System Browsing, Address Bar, and IE Favorites from within Outlook. This allows users to concentrate on the triaging, reading, and responding to . [BUILD3] Find important messages or messages you need to respond to easily by saving the results of commonly used searches as Search Folders instead of having to re-run common searches each time you need them. Search Folders provide an automated way to keep relevant s together without moving them to other folders. Search Folders require a connection to Microsoft Exchange Server You’ll see search folders in the upcoming demo. [BUILD4] Outlook 2003 helps new users with its simplified menus and toolbars as well as simplified navigation. [BUILD5] Contacts, Calendar, and Tasks are accessed with a single click from the Navigation Pane. This allows you to find the information you need to answer messages and schedule appointments. [BUILD6] Read messages regardless of the connection. The new Cached Exchange Mode downloads messages and other Outlook 2003 data to your computer so you can remain productive during network downtime. Cached Exchange Mode requires a connection to Exchange Server 2003. SLIDE TRANSITION: Next, a look at the Outlook 2003 interface. ADDITIONAL INFORMATION FOR PRESENTER:

16 Exchange 2003 y Outlook 2003 Interfaz de Outlook 2003
Carpetas favoritas Panel de vista del lado derecho Arreglar por conversación KEY MESSAGE: Outlook 2003 interface. SLIDE BUILDS: 7 SLIDE SCRIPT: [BUILD1] Here is a sample screenshot of the Outlook 2003 interface. [BUILD2] Favorite and recently used folders can be accessed here. [BUILD3] You can arrange messages by conversation, allowing a threaded view of related messages. [BUILD4] The right-hand preview pane allows for easy readability. [BUILD5] Quick Flags enable you to quickly categorize messages with color-coded flags to track messages that require attention. You decide what the flag colors mean, and can use them to create a task list right in your inbox. [BUILD6] Launch calendar, contacts, and tasks from the quick navigation pane. [BUILD7] Search Folders help you group messages without having to move or copy them. The folders display results of common search queries and provide links to the actual messages. SLIDE TRANSITION: Next, more about Quick Flags. ADDITIONAL INFORMATION FOR PRESENTER: Carpetas de búsqueda Marcas rápidas Panel de navegación rápida

17 Exchange 2003 y Outlook 2003 Banderas rápidas
Administrar y priorizar los mensajes Seis colores diferentes de banderas Usted decide qué representan los colores Puede asignar recordatorios, si así lo desea No interrumpe el proceso de lectura / selección Los mensajes marcados aparecen en su carpeta “Para seguimiento” KEY MESSAGE: Quick flags are used to quickly organize messages for follow-up. SLIDE BUILDS: 4 SLIDE SCRIPT: [BUILD1] You no longer have to keep all messages in your Inbox to remind you of action items. Instead, use Quick Flags to flag messages by priority or time sensitivity and find them in whichever folder they reside. [BUILD2] There are six flag colors that you can use to help you quickly categorize flagged messages. You decides what the colors mean. Clicking any of the flags automatically flags the message for follow-up, you can adjust the flag message and set reminders for the flag if you wish. [BUILD3] Quick flags are seamless and easy to use and will not interrupt your reading/triage process. Set a flag with a single click, and use different colors to identify different response requirements. You can quickly do this as you triage your , and by doing so create a to-do list right in your Inbox. [BUILD4] Flagged folders will automatically be available in the “For Follow Up” search folder. SLIDE TRANSITION: Next, Search Folders. ADDITIONAL INFORMATION FOR PRESENTER: organization:

18 Exchange 2003 y Outlook 2003 Carpetas de búsqueda
Proporcionan flexibilidad para organizar su correo electrónico Búsqueda en vivo que actúa como una carpeta Escala a diferentes niveles de experiencia Principiante: Carpetas directas de la caja Intermedio: Plantillas de la Carpeta de búsqueda Avanzado: Cualquier consulta que pueda imaginar KEY MESSAGE: Search Folders overview. SLIDE BUILDS: 3 SLIDE SCRIPT: [BUILD1] Search Folders are a way to save the results of commonly used searches instead of having to re-run common searches each time you need them. [BUILD2] Search Folders are virtual folders that provide away to keep related s together, without moving them to other folders. They are a live search that acts like a folder. Outlook 2003 can help you create and save Search Folders. For example, if you have message from a specific person you wish to keep together—and some of the messages are in your Inbox, some are in folders related to specific departments, and others are in your Sent Items folder—you can create a Search Folder that displays all the messages in one place. The messages themselves aren't moved into the folder; they remain in their original locations. But the search folder can help you group, locate, and access them easily with a few simple clicks. [BUILD3] Search folders can be used by anyone, regardless of their level of expertise. Beginners can use pre-made search folders, while intermediate and advanced users can create their own. You will see search folders in the upcoming demo. SLIDE TRANSITION: Next, new improvements with Outlook and network connectivity. ADDITIONAL INFORMATION FOR PRESENTER: Search folders in Outlook:

19 Exchange 2003 y Outlook 2003 Outlook y la Conectividad de red
Versiones anteriores de Outlook Supone una red perfecta El modo predeterminado es en línea El modo fuera de línea ayuda, pero no es suficiente Sincronización remota de Outlook 2003 Algo problemático Soluciones: Modo de memoria caché de Exchange RPC sobre HTTP KEY MESSAGE: Outlook and network connectivity. SLIDE BUILDS: 3 SLIDE SCRIPT: [BUILD1] Older versions of Outlook have historically had problems dealing with adverse network conditions. These versions of Outlook have assumed a fast, responsive, and completely reliable network. The default operation mode was Online, which was chatty and fragile. The user interface often hung and was unable to recover from temporary loss of connection. Offline mode helped, but not while Outlook was transitioning from an online to an offline state. [BUILD2] Another issue with previous versions of Outlook was remote synchronization. It was cumbersome to try to synchronize Outlook over a low-speed connection, such as a dial-up connection from a phone line. In most cases, users had to VPN into the corporate network in order to synchronize the Outlook client, or use an alternative client such as Outlook Web Access [BUILD3] Exchange 2003 and Outlook 2003 offer new solutions to alleviate these problems. You’ll hear about Cached Exchange Mode and RPC over HTTP in upcoming slides. SLIDE TRANSITION: More on Cached Exchange Mode. ADDITIONAL INFORMATION FOR PRESENTER:

20 Exchange 2003 y Outlook 2003 Modo caché de Exchange
Sincronización mejorada Maneja los cambios de conectividad Consciente del ancho de banda Maneja las transiciones del estado de energía Resolución de conflictos KEY MESSAGE: What is Cached Exchange Mode? SLIDE BUILDS: 5 SLIDE SCRIPT: [BUILD1] Outlook 2003 and Exchange 2003 are designed to perform over slow, latent, or poor network connections. When an Outlook account is configured to use Cached Exchange Mode (the default), Outlook works from a local copy of a user's Exchange mailbox stored in an Offline Folder file (OST file) on the user's computer, along with the Offline Address Book (OAB). The cached mailbox and OAB are updated periodically from the Exchange server. Cached Mode improved synchronization by sending fewer bytes over the wire with less round trips. Other features that improve synchronization are: Bi-directional data compression Increased buffer sizes Partial item upload Check-pointing Skip Bad Item Smart sync ordering on the folders Syncs initiated on user navigation Most recent items first (LIFO) within a folder Drizzle and header sync [BUILD2] Cached Mode handles connectivity changes efficiently—Outlook just keeps working when the network goes away. While offline, there are no annoying error messages. Your data is available, and you can create new items and modify existing items. In the background, Outlook continuously tries to re-connect to the Exchange 2003 server.

21 Exchange 2003 y Outlook 2003 Modo caché de Exchange
Sincronización mejorada Maneja los cambios de conectividad Consciente del ancho de banda Maneja las transiciones del estado de energía Resolución de conflictos [BUILD3] Cached Mode is bandwidth-conscious. On fast networks, Outlook will download full items on all folders and address book updates. On slow networks ( < 128 Kb), Outlook synchronizes only “headers” on all folders—headers are small but contain sufficient information to render views. You can still triage your mail such as downloading important messages and delete junk mail. [BUILD4] Cached Mode handles power state transitions. If the system enters Hibernate or Standby mode, Outlook terminates its connections and saves the state for resume later. When the system resumes, Outlook starts quickly against local cache and attempts to connect and sync with the Exchange Server in the background. [BUILD5] The Conflict Resolution Engine prevents the generation of spurious conflicts in reminders and follow-up Flags. Genuine conflicts automatically resolve with no user intervention. Conflicts no longer interfere with software like ActiveSync, and there is a special conflicts folder that contains alternate versions. SLIDE TRANSITION: Next, RPC over HTTP.. ADDITIONAL INFORMATION FOR PRESENTER:

22 Exchange 2003 y Outlook 2003 Topologías RPC/HTTP – Opción 1
Controladores de dominio Exchange 2003 RPC Proxy Server ISA Server KEY MESSAGE: Advanced firewall server in perimeter network talking to RPC proxy SLIDE BUILDS: 3 SLIDE SCRIPT: Outlook 2003 provides better synchronization with RPC over HTTP. With this feature, users can have secure access to their Exchange Server accounts from the Internet while they are working outside the organization's firewall. Users do not need any special connections or hardware, such as smart cards and security tokens, and they can still get to their Exchange accounts even if the Exchange server and client computer behind the firewall or on different networks. There is no need to establish a VPN connection since the RPCs are flowing over the HTTP port. [BUILD1] Here, the client has been configured with the URL for the remote Exchange proxy server that is configured for RPC over HTTP. First, the data passes through the external firewall, through the ISA server, and then through the internal firewall. The data is then forwarded to the internal Exchange RPC Proxy server. [BUILD2] RPC over HTTP works by having an Exchange Server front-end computer configured as an RPC proxy server. [BUILD3] This RPC proxy server then specifies which ports to use to communicate with the network's domain controller, global catalog (GC) servers, and all Exchange servers that the client user requires. The Exchange group in your organization must first deploy RPC over HTTP for the Exchange servers you use, and then you can configure user accounts that access those Exchange servers to use RPC over HTTP. SLIDE TRANSITION: Another RPC/HTTP topology example. ADDITIONAL INFORMATION FOR PRESENTER: RPC sobre HTTP Internet Servidor del catálogo global Exchange 2003 Server

23 Exchange 2003 y Outlook 2003 Topologías RPC/HTTP – Opción 2
Controladores de dominio Proxy Server del front-end Exchange 2003 Server KEY MESSAGE: RPC proxy in perimeter network with necessary ports opened SLIDE BUILDS: 3 SLIDE SCRIPT: In the previous example, you saw the ISA server forwarding data to an internal Exchange 2003 RPC Proxy Server. [BUILD1] This time, the ISA server is acting the RPC proxy server. The external network has been configured to allow all the necessary ports open. [BUILD2] The proxy server then forwards the data to the Exchange Server on the internal network. [BUILD3] This RPC proxy server then specifies which ports to use to communicate with the network's domain controller, global catalog (GC) servers, and all Exchange servers that the client user requires. The Exchange group in your organization must first deploy RPC over HTTP for the Exchange servers you use, and then you can configure user accounts that access those Exchange servers to use RPC over HTTP. SLIDE TRANSITION: Next, PST and OST enhancements in Outlook and Exchange 2003. ADDITIONAL INFORMATION FOR PRESENTER: RPC sobre HTTP Internet Servidor del catálogo global

24 Exchange 2003 y Outlook 2003 Mejoras a PST / OST
El soporte a Unicode se ha agregado en los almacenes Outlook utilizará Unicode si el servidor lo soporta OST – en modo fuera de línea o caché PST – auto-archivo Los OST/PSTs existentes no se actualizarán Nuevo límite de tamaño en OST/PST (>100 GB) El tamaño predeterminado es 10 GB y lo puede controlar el administrador mediante políticas KEY MESSAGE: PST and OST enhancements in Exchange and Outlook 2003 SLIDE BUILDS: 2 SLIDE SCRIPT: [BUILD1] Outlook 2003 supports Unicode and provides full support for multilingual data. If you work in a multinational organization or share messages and items with people who use Outlook on systems that run in other languages, you can take advantage of Unicode support in Outlook. Outlook 2003 can run in one of two mailbox modes with an Exchange messaging server: Unicode or non-Unicode. Unicode mode is recommended and is the default mode if the configurations of the user's profile, Exchange server, and administrator settings allow it. The mode is automatically determined by Outlook based on these settings, and it cannot be changed manually by the user. An administrator can deploy settings that can change the default behavior or limit the ability of users to use Unicode. Running Outlook in Unicode mode with Exchange Server also helps ensure that, by default, Offline Folder files (OST files) and Personal Folders files (PST files) used in the Outlook profile are able to store multilingual Unicode data. [BUILD2] In addition, a new file format for Outlook files that supports Unicode can store more data than file formats from earlier versions of Outlook. The new size limit on OST and PST files is over 100 GB. The default size is 10 GB, but it can be changed through policies. SLIDE TRANSITION: To summarize, here is a list of features that are available to the Outlook 2003 client when working with Exchange 2003. ADDITIONAL INFORMATION FOR PRESENTER:

25 Exchange 2003 y Outlook 2003 Requerimientos de funciones de Outlook 2003
Función de Outlook 2003 Exchange 2003 Exchange 2000 Exchange 5.5 Modo caché con sincronización total de elementos Sí Modo caché con sincronización en llovizna No Modo caché con sincronización de encabezado Sincronización de encabezado enviar/recibir Sincronización completa de elementos condicionado a enviar/recibir Progreso de sincronización mejorado Carga parcial de elementos Resolución automática de conflictos Punto de verificación de ISC Saltar elemento malo Soporte al mejor cuerpo Compresión de RPC Empaque de búfer RPC/HTTP Autenticación Kerberos Rastreo de rendimiento UEPS Control de conexión Soporte a Unicode Integración con VS API 2.5 KEY MESSAGE: To take advantage of the full features of Outlook 2003, you should also be using Exchange Server 2003. SLIDE BUILDS: 1 SLIDE SCRIPT: [BUILD1] To take advantage of the full features of Outlook 2003, you should also be using Exchange Server As you can see, Cached Mode with Full Item Sync and Automatic Conflict Resolution work across all versions of Exchange. Skip Bad Item will work with Exchange 2000 and 2003 only. (Skip Bad Item allows items marked as bad or conflicting during synchronization to be moved to the Sync Items folder, enabling the synchronization to continue.) The remainder of the new features listed in the table require Exchange 2003. SLIDE TRANSITION: Now on to the next demonstration. ADDITIONAL INFORMATION FOR PRESENTER: A full list of these feature definitions can be found here:

26 demo Exchange 2003 and Outlook 2003 Interfaz de Outlook 2003
Organizar y seleccionar el correo electrónico Calendarios lado a lado Modo de memoria caché de Exchange

27 Agenda Administración de Exchange 2003 Exchange 2003 y Outlook 2003
Outlook Web and Mobile Access Funciones de seguridad de Exchange 2003 KEY MESSAGE: Next agenda item is Outlook Web and Mobile Access. SLIDE BUILDS: None SLIDE SCRIPT: The next agenda item is Outlook Web and Mobile Access. SLIDE TRANSITION: First, take a look at an example of mobile architecture and data flow.

28 Outlook Web and Mobile Access Outlook Web Access
Versión HTML de Outlook 2003 Funciones solicitadas de Outlook 2002 Verificación de ortografías, tareas, reglas, marcar como leído/no leído Nuevas funciones de Outlook 2003 Soporte a banderas rápidas, panel de lectura, etcétera KEY MESSAGE: Outlook Web Access is designed to be an HTML version of the Outlook 2003 client. SLIDE BUILDS:3 SLIDE SCRIPT: [BUILD1] Outlook Web Access designed to be an HTML version of Outlook 2003, with a nearly identical interface, and the most requested features from the Outlook UI incorporated. [BUILD2] Outlook Web Access supports many long-requested features such as spell-checking, support for tasks, rules, and context menus available through the Web interface for performing simple tasks such as marking messages read and unread. Improved compression support should also increase response times. [BUILD3] Outlook Web Access also incorporates usability features from Outlook 2003, including quick flag support and the reading pane. SLIDE TRANSITION: Outlook Mobile Access addresses smart devices. ADDITIONAL INFORMATION FOR PRESENTER:

29 Outlook Web and Mobile Access Outlook Mobile Access (OMA)
Outlook Web Access para dispositivos móviles La solución de 'alcance de dispositivo' en la estrategia móvil de Exchange Genera diferente marcación para diferentes dispositivos Se actualiza a través de 'Actualización de dispositivos' de .Net Framework Reescritura completa a partir de Mobile Information Server 2002 Construido con los controles móviles de .Net Framework Cualquier dispositivo con un explorador puede utilizar la aplicación KEY MESSAGE: OMA is Outlook Web Access for mobile devices. SLIDE BUILDS: 4 SLIDE SCRIPT: [BUILD1] Outlook Mobile Access is like Outlook Web Access for mobile devices. [BUILD2] In addition to supporting Wireless Application Protocol (WAP) 2.x and XHTML browser–based devices, Outlook Mobile Access now supports full HTML browsers as well as i-Mode devices such as mobile phones and personal digital assistants (PDAs). Mobile phone browsers in Japan can now access Exchange servers by using Compact HTML (CHTML) on i-Mode devices. Receive specially formatted short message service (SMS) messages from Exchange 2003 that wake up your Windows-powered device and prompt your device to initiate a sync. This feature, new in Exchange 2003, enables you to set the conditions of these alerts by using your Inbox rules. [BUILD3] Originally in Mobile Information Server 2002, Outlook Mobile Access has been enhanced in Exchange 2003 [BUILD4] Any mobile device with a browser can user Outlook Mobile Access. SLIDE TRANSITION: These are the features of Outlook Mobile Access. ADDITIONAL INFORMATION FOR PRESENTER: Next, a closer look at the features of OMA.

30 Outlook Web and Mobile Access Funciones de OMA
Selección del correo electrónico Enviar, responder, reenviar, etc. Encontrar personas Buscar en GAL, establecer llamadas, enviar correo electrónico, etc. Calendario Administrar reuniones y citas Tareas Actualizar, marcar como completo, etc. Contactos Agregar a Contactos desde GAL KEY MESSAGE: OMA features. SLIDE BUILDS: 5 SLIDE SCRIPT: [BUILD1] Outlook Mobile Access lets you triage your . This includes accessing your folder hierarchy, sending, replying to, and forwarding as well as deleting, marking as read, and flagging for follow-up. [BUILD2] Find people by searching the Global Address List and contacts, then establishing calls and sending to them. [BUILD3] With OMA you can view and create appointments or meetings in your calendar. Reply to meeting requests and cancellations, and accept, mark as tentative, or decline appointments. [BUILD4] Manage tasks and update notes. [BUILD5] Search the Global Address List and add people to your contacts list. SLIDE TRANSITION: Next, more information on Exchange up-to-date notifications. ADDITIONAL INFORMATION FOR PRESENTER:

31 Outlook Web and Mobile Access Intercambiar notificaciones actualizadas
Mensaje de control diseñado para “despertar” un dispositivo que puede utilizar Exchange ActiveSync Siempre encendido, Siempre actualizado Valor para el usuario final: Mejor uso de los recursos Una experiencia de usuario consistente con las expectativas del dispositivo Operación en el fondo KEY MESSAGE: Exchange Up-to-Date Notifications SLIDE BUILDS: 3 SLIDE SCRIPT: [BUILD1] Exchange Server ActiveSync allows you securely sync with your Exchange mailboxes from Windows–powered devices such as Pocket PC 2002, the Pocket PC Phone, and Windows Powered Smartphone. [BUILD2] As mentioned earlier, your mobile device will receive specially formatted short message service (SMS) messages from Exchange 2003 that wake up your Windows-powered device and prompt your device to initiate a sync. [BUILD3] The value to the end user is better utilization of device resources, such as the battery; a user experience consistent with device expectations; and seamless background operation. The server will wake up your device when a message is waiting that meets alert criteria. SLIDE TRANSITION: Next, the demonstration. ADDITIONAL INFORMATION FOR PRESENTER:

32 demo Outlook Web Access Navegación y mensajes de OWA
Configuración y prueba de OWA

33 Agenda Administración de Exchange 2003 Exchange 2003 y Outlook 2003
Outlook Web and Mobile Access Funciones de seguridad de Exchange 2003 KEY MESSAGE: Final agenda item. SLIDE BUILDS: None SLIDE SCRIPT: The final agenda item for today is Exchange 2003 Security Features. SLIDE TRANSITION: First, understanding the difference between spam and viruses.

34 Funciones de seguridad de Exchange 2003 Correo basura (Spam) vs. Virus
Correo electrónico basura Explota Vulnerabilidades específicas (por ejemplo, saturación del búfer) Apertura general del sistema de correo KEY MESSAGE: Junk vs. Viruses SLIDE BUILDS: 2 SLIDE SCRIPT: Two of the biggest problems in today are junk (unsolicited commercial or Spam), and viruses passed through . [BUILD1] Viruses generally exploit a specific vulnerability in an operating system or device, while spam takes advantage of the general openness of a mail system. Viruses are often destructive, while spam generally falls into the nuisance or offensive category. Of course, there are exceptions. Viruses cost you money due to data loss or destruction, productivity loss while a user’s terminal is inoperable and while helpdesk personnel troubleshoot the problem, etc. Junk can lead to many similar situations. [BUILD2] You can address both of these problems with a proper Exchange infrastructure in place and with third party antivirus and anti-spam plugins. SLIDE TRANSITION: Next, how do you classify whether an is junk or not? ADDITIONAL INFORMATION FOR PRESENTER: Efectos Destructivo Fastidio, ofensivo Identificación Firmas, determinístico Varios, con frecuencia subjetivo Costo Pérdida de datos Pérdida de productividad Ayuda técnica de administración Recursos del sistema Ancho de banda Pérdida de productividad Ayuda técnica de administración Recursos del sistema Ancho de banda Solución de Exchange Infraestructura de Exchange Complementos antivirus Infraestructura de Exchange Funciones de Exchange Componentes contra correo electrónico no deseado

35 Funciones de seguridad de Exchange 2003 Requerimientos empresariales para correo electrónico no deseado Falsos positivos son la preocupación empresarial #1 El correo válido que se encuentra en la carpeta de correos no deseados es tan bueno como el perdido Bloquear en la puerta de enlace cuando sea posible El usuario nunca lo ve Reduce el impacto en la administración Soluciones de principio a fin Facilidad de administración Equilibrar el control corporativo y del usuario final KEY MESSAGE: Anti-spam considerations. SLIDE BUILDS: 3 SLIDE SCRIPT: [BUILD1] False positives are the #1 enterprise concern when attempting to control spam. No-one wants a valid to get moved to the junk folder. If it does, it’s as good as lost. [BUILD2] The best method for dealing with junk is to block at the gateway whenever possible so that the user never sees it. This reduces impact on bandwidth and other system resources. [BUILD3] It is important to come up with end-to-end solutions that are easy to manage and balance corporate and end-user control. SLIDE TRANSITION: How can your enterprise deal with spam? ADDITIONAL INFORMATION FOR PRESENTER:

36 Funciones de seguridad de Exchange 2003 Correo electrónico no solicitado en Exchange 2003
Filtración de conexión Basada en IP Listas globales de permitir y denegar Filtración del remitente Mensajes de un usuario o dominio específico Mensajes con un remitente en blanco Verificación de los remitentes anónimos Filtración del destinatario Mensajes enviados a destinatarios inexistentes Permitir únicamente que sólo los usuarios autenticados envíen a una Lista de distribución KEY MESSAGE: Exchange 2003 Anti-Spam SLIDE BUILDS: 3 SLIDE SCRIPT: [BUILD1] Exchange 2003 offers IP-based connection filtering and global Allow and Deny lists that can help you control spam. Connection filters allow you to specify domain names from which you will not accept . [BUILD2] Sender filtering filters messages sent from particular addresses or domains. You also have the ability to filter messages with blank senders, drop connections if spam is detected. Exchange 2003 includes the capability for recipients to verify whether a message was from an authenticated or anonymous sender outside the organization. This helps users to understand whether a message originated from a user spoofing a sender address. [BUILD3] Recipient filtering filters messages sent to particular recipients (valid or invalid). This allows administrators to restrict messages sent to particular internal addresses. SLIDE TRANSITION: Next, Exchange 2003 antivirus. ADDITIONAL INFORMATION FOR PRESENTER: Exchange 2003 Security Enhancements:

37 Funciones de seguridad de Exchange 2003 Antivirus de Exchange 2003
Nuevo AV API 2.5 El antivirus se puede ejecutar en los servidores Exchange Server que no tengan buzones de correo residentes Nuevo soporte para funciones antivirus Elimine los mensajes Envíe los mensajes de vuelta al remitente KEY MESSAGE: Exchange 2003 supports the new Antivirus API 2.5 SLIDE BUILDS: None SLIDE SCRIPT: [BUILD 1] Exchange 2003 supports the new Antivirus API 2.5 [BUILD 2] Exchange 2003 improves the virus scanning API by allowing antivirus vendor products to run on Exchange servers that do not have resident Exchange mailboxes. [BUILD 3] Antivirus vendor products are allowed to delete messages and send messages to the sender in the Exchange 2003 AV API 2.5 version. SLIDE TRANSITION: Next, Outlook 2003 security and privacy. ADDITIONAL INFORMATION FOR PRESENTER: Exchange Security:

38 Funciones de seguridad de Exchange 2003 Seguridad y privacidad de Outlook 2003
KEY MESSAGE: Configuring security in the Outlook 2003 client. SLIDE BUILDS: 13 SLIDE SCRIPT: [BUILD1] The new Junk Filter replaces the rules used in previous versions of Microsoft Outlook to filter messages. The Junk Filter feature is on by default, and the protection level is set to Low, which is designed to catch the most obvious junk messages. Any message that is caught by the Junk Filter is moved to a special Junk folder, where you can retrieve or review it at a later time. You can make the filter more aggressive, which may mistakenly catch legitimate messages, or you can even set Microsoft Office Outlook 2003 to permanently delete junk messages. [BUILD2] Safe Senders allows you to specify addresses that are safe. Messages from these addresses are never treated as junk . [BUILD3] You can add any addresses you like. [BUILD4] You can also have Outlook treat anyone in your Contacts as a Safe Sender. [BUILD5] Use the Safe Recipients list if you belong to mailing lists or distribution lists. [BUILD6] You can add these names to your Safe Recipients List so any messages sent to these addresses or domain names will never be treated as junk messages, regardless of the content of the message. [BUILD7] The Blocked Senders list allows you to add addresses or domains that will always be treated as junk . [BUILD8] Here you can see an address has been added. [BUILD9] This is the Security tab on the main Outlook 2003 options screen. [BUILD10] As with previous versions of Outlook, you can configure default options for encrypting and digitally signing messages.

39 Funciones de seguridad de Exchange 2003 Seguridad y privacidad de Outlook 2003
[BUILD11] You can also configure security-zone settings. These are the same security-zone settings you find in Internet Explorer. [BUILD12] The Download Pictures section is new in Outlook This refers pictures you see in HTML based messages such as advertisements sent through . This section allows you to adjust how Outlook will process HTML message content. This is important because messages in HTML format often include pictures or sounds. Sometimes these pictures or sounds are not included in the message itself but are instead downloaded from a Web server when the message is opened or previewed. When this happens, junk senders often use this capability to their advantage by including something called a "Web beacon" in these messages. A Web beacon notifies the Web server when you read or preview the message, validating the address and often resulting in more junk messages being sent to you. So this helps protect you from getting more junk . [BUILD13] As with previous versions, you can publish, import, and export, as well as get a digital ID from this tab. The digital ID is used to sign and encrypt messages. SLIDE TRANSITION: Next, Outlook Web Access security and privacy. ADDITIONAL INFORMATION FOR PRESENTER:

40 Funciones de seguridad de Exchange 2003 Seguridad y privacidad de OWA
Soporta MIME seguro (S/MIME) Permite encriptación y firma digital Filtros para correo electrónico basura y remitente Similar a Outlook 2003 Desconexión automática El fin de temporización por inactividad cierra automáticamente la sesión Bloqueo de archivos adjuntos KEY MESSAGE: OWA security SLIDE BUILDS: 4 SLIDE SCRIPT: [BUILD1] Outlook Web Access supports S/MIME (Secure Multi-Purpose Internet Mail Extensions), a secure method of encrypting and sending . [BUILD2] Outlook Web Access has similar privacy and junk protection features to Microsoft Office Outlook You can manage junk lists, safe senders, blocked senders, and trust from your Contacts. You can also block external content in HTML messages. Enabling this option can help protect your privacy because it helps prevent the sender from verifying that your address is valid and making you the target of more junk . [BUILD3] Another new feature is automatic logoff. OWA will detect when your session has gone inactive and log you out safely. [BUILD4] Outlook Web Access now supports attachment blocking. SLIDE TRANSITION: Next, the Exchange 2003 security features demonstration. ADDITIONAL INFORMATION FOR PRESENTER:

41 demo Funciones de seguridad de Exchange 2003 Seguridad de Exchange
Seguridad de Outlook 2003 Seguridad de Outlook Web Access

42 Resumen de la sesión Nuevas funciones de administración de Exchange 2003 Funciones de Outlook 2003 Outlook 2003 y Exchange 2003 son mejores si están juntos Outlook Web Access y Outlook Mobile Access Funciones contra correo electrónico no deseado y antivirus de Exchange Seguridad de Outlook 2003 y OWA KEY MESSAGE: Session summary SLIDE BUILDS: 6 SLIDE SCRIPT: This session covered a lot of ground. To summarize, these are the things you should remember. [BUILD1] Exchange 2003 features many new useful management features. [BUILD2] Outlook 2003 is more powerful and easy to use than ever. [BUILD3] Many of the new features of Outlook 2003 can only be used when the client is working with Exchange Server 2003. [BUILD4] Mobile browser-enabled devices can take advantage of many features with Outlook Web Access. [BUILD5] An Exchange infrastructure in place is the first step in dealing with spam and viruses. [BUILD6] There are several important new security features in Outlook 2003 and Outlook Web Access. SLIDE TRANSITION: For more information… ADDITIONAL INFORMATION/CROSS REFERENCE FOR PRESENTER:

43 Para mayores informes... www.microsoft.com/technet/tnt1-96
Sitio Web principal de TechNet Web en Los recursos adicionales para dar soporte a esta página de Sesión se pueden encontrar en KEY MESSAGE: This is where you can get more information. SLIDE BUILDS: None SLIDE SCRIPT: Get more information at: Main TechNet Web site at Additional resources to support this Session page can be found at SLIDE TRANSITION:

44 Para mayores informes... Sitio Web de Exchange
KEY MESSAGE: Also see the Exchange website for more information. SLIDE BUILDS: None SLIDE SCRIPT: You can also get more information from the Exchange Web site at SLIDE TRANSITION:

45 MS Press Información interna para profesionales de informática
Key Message: Talk about MS Press books and introduce the Build your own book feature SLIDE BUILDS: 1 SLIDE SCRIPT: [BUILD 1] Microsoft® Exchange Server 2003 Administrator's Companion Microsoft® Office Outlook® 2003 Inside Out SLIDE TRANSITION: Books from other sources. ADDITIONAL INFORMATION/CROSS REFERENCE FOR PRESENTER: Para encontrar los títulos más recientes relacionados con los Profesionales de informática, visite

46 Publicaciones de terceros Publicaciones complementarias para los Profesionales de informática
Key Message: Talk about the Third Party books to show that we do provide a balanced view in areas where our publications are diluted or we do not cover. SLIDE BUILDS: 1 SLIDE SCRIPT: [BUILD 1] Mastering Microsoft Exchange Server 2003 Using Microsoft Office Outlook 2003 Special Edition How to Do Everything with Microsoft Office Outlook 2003 SLIDE TRANSITION: Training Resources for IT Professionals ADDITIONAL INFORMATION/CROSS REFERENCE FOR PRESENTER: Estos libros se pueden encontrar y adquirir en todas las librerías de prestigio y tiendas al menudeo en línea

47 Microsoft Learning Recursos de capacitación para los Profesionales de informática
Implementar y administrar Microsoft Exchange Server 2003 Número de curso: 2400 Disponibilidad: ¡Ahora! Programa de estudios detallado: Key Message: Talk about the E-Learning Course SLIDE BUILDS: None SLIDE SCRIPT: Microsoft Learning (formerly MS Training & Certification and MS Press) develops courseware called Microsoft Official Curriculum (MOC), which includes eLearning, MS Press Books, Workshops, Clinics, and Microsoft Skills Assessment. MOC is offered in instructor-led environments; it offers comprehensive training courses for IT professionals, support, and implement solutions using Microsoft products and technologies. The course that best supports this session is Implementing and Managing Microsoft Exchange Server 2003 which is available now. For more information please visit SLIDE TRANSITION: There is also an assessment program available that can help you test you knowledge. ADDITIONAL INFORMATION/CROSS REFERENCE FOR PRESENTER: Para localizar un proveedor de capacitación, acceda a Microsoft Certified Technical Education Centers son los socios de negocios recomendados por Microsoft para servicios de capacitación

48 Evaluar su Preparación Evaluación de habilidades de Microsoft
¿Qué es la evaluación de habilidades de Microsoft? Una herramienta de aprendizaje de auto estudio para evaluar la preparación respecto a las soluciones de productos y tecnología, en lugar de roles de trabajo (certificación) Windows Server 2003, Exchange Server 2003, Windows Storage Server 2003, Visual Studio .NET, Office 2003 Sin costo, en línea, sin supervisión y disponibles para cualquiera Responde a: “¿Estoy listo?” Determina las brechas de habilidades, proporciona los planes de aprendizaje con los cursos de Microsoft Official Curriculum, además de las sugerencias de contenido de aprendizaje de Microsoft como recursos TechNet Coloque su Calificación más alta para ver cómo se compara con los demás Visite KEY MESSAGE: Explain the Microsoft Skills Assessment SLIDE SCRIPT: Microsoft Skills Assessment is a free online learning tool. It’s an easy way for IT professionals to check your skills. You can quickly check your skills for implementing or managing Microsoft product or business solutions. Just take a short, 30 question assessment and see how well you know your stuff. The Skills Assessment include a Personalized Learning Plan, which includes links to Microsoft Official Curriculum, specific TechNet articles, Press books, and other Microsoft learning content. There’s also a way to measure how well you did compared with others who took the same assessment. Microsoft Skills Assessment is an expanding learning platform. Available now are assessments for Windows Server 2003 including security and patch management, Exchange Server 2003, Windows Storage Server, Office 2003, and Visual Studio .NET. SLIDE TRANSISTION: If you want to take you skills assessment to the next level, there are a number of Certification programs available. ADDITIONAL INFORMATION FOR PRESENTER:

49 Conviértase en un Microsoft Certified Systems Administrator (MCSA)
¿Qué es la certificación MCSA? Para los Profesionales de informática que manejan y mantienen redes y sistemas basados en el sistema operativo Windows Server ¿Cómo me convierto en un MCSA en Microsoft Windows 2000? Apruebe 3 exámenes básicos Apruebe un examen opcional o dos certificaciones CompTIA ¿Dónde obtengo mayores informes? Para mayores informes acerca de los requisitos, exámenes y capacitación para la certificación, visite KEY MESSAGE: Explain the MCSA program SLIDE BUILDS: None SLIDE SCRIPT: The Microsoft Certified Systems Administrator (MCSA) certification is designed for professionals who implement, manage, and troubleshoot existing network and system environments based on Microsoft Windows® Server Implementation responsibilities include installing and configuring parts of the systems. Management responsibilities include administering and supporting the systems. For more information about the MCSA certification, please visit: SLIDE TRANSISTION: There other certification for IT Pro’s who Implement and plan as well is the MCSE certification

50 Conviértase en un Microsoft Certified Systems Engineer (MCSE)
¿Qué es la certificación MCSE? Certificación Premier para los Profesionales de informática que analizan los requisitos de negocios y diseñan e implementan la infraestructura para las soluciones de negocios con base en el software del servidor integrado Microsoft Windows Server System. ¿Cómo me convierto en un MCSE en Microsoft Windows 2003? Apruebe 6 exámenes básicos Apruebe 1 examen opcional de una amplia lista ¿Dónde obtengo mayores informes? Para mayores informes acerca de los requerimientos, exámenes y opciones de capacitación para la certificación, visite KEY MESSAGE: Explain the MCSE program SLIDE BUILDS: None SLIDE SCRIPT: The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification for professionals who analyze the business requirements and design, plan, and implement the infrastructure for business solutions based on the Microsoft Windows Server System integrated server software. Implementation responsibilities include installing, configuring, and troubleshooting network systems. For more information about the MCSE certification, please visit: SLIDE TRANSISTION: The two main certification programs have also been expanded to include specilisation programs to recognise IT Pro’s who would in certain areas. ADDITIONAL INFORMATION FOR PRESENTER:

51 Demuestre su seguridad o Especialización de mensajes
¿Qué son las especializaciones MCSA/MCSE? Las especializaciones MCSA y MCSE permiten a los Profesionales de informática resaltar un enfoque específico de experiencia o técnico dentro de su propio trabajo. ¿Cuáles son las especializaciones que están disponibles? MCSA: Seguridad  MCSA: Mensajes MCSE: Seguridad  MCSE: Mensajes ¿Dónde obtengo mayores informes? Para mayores informes sobre los requisitos, exámenes y opciones de capacitación para la especialización en MCSA y MCSE, visite o KEY MESSAGE: Explain the MCSE and MCSA Security and Messaging Specialization program SLIDE BUILDS: None SLIDE SCRIPT:The Microsoft® Certified Systems Engineer and Systems Administrator specializations allow IT professionals to highlight specific expertise or technical focus within their job role. Which Specializations are available? There are two types of specializations available: Security and Messaging for Windows Server 2003. SLIDE TRANSISTION: The best resource however is TechNet. ADDITIONAL INFORMATION FOR PRESENTER:

52 ¿Qué es TechNet? Pone las respuestas correctas a su alcance
TechNet es la colección completa de recursos que ayuda a los implementadores de informática a planear, implementar y administrar de manera exitosa los productos de Microsoft Suscripción a TechNet Actualizaciones mensuales proporcionadas en DVD o CD El recurso definitivo para ayudarle a evaluar, implementar y mantener los productos de Microsoft While the monthly subscription software is the most obvious component of TechNet, there’s also much more. The TechNet website gives subscribers access to valuable information as well as threaded discussion pages and online seminars. Many subscribers use the Web as frequently as they use the software. In the subscribers-only section, subscribers can access the Online Concierge Chat Support service—a Microsoft support special can help them locate technical information quickly and easily. TechNet Plus subscribers also get access to our Managed Newsgroup Support Service. You can post questions in over 90 IT-related public newsgroups and Microsoft will ensure that you get a response within 72 hours TechNet Flash is a bi-weekly newsletter subscribers can register for. It gives them up-to-date information on the latest postings to the website. TechNet Events. TechNet subscribers have access to free events that explain how to use Microsoft products and technologies at a technical level TechNet Communities ????? Sitio Web de TechNet Se accede en Recursos y comunidad en línea Servicios en línea sólo para suscriptores TechNet Flash Boletín de noticias electrónico quincenal Actualizaciones de seguridad, nuevos recursos y ofertas especiales Eventos TechNet y Web Casts Resúmenes informativos sobre los productos y tecnologías más recientes de Microsoft Información práctica Comunidades TechNet Grupos de usuarios Grupos de noticias administrados

53 ¿Dónde puedo obtener TechNet?
Visite TechNet en línea en Regístrese para TechNet Flash en Únase al foro TechNet Online en Conviértase en un suscriptor de TechNet en Asista a más eventos de TechNet o véalos en línea en KEY MESSAGE: The purpose of this slide is to educate IT pros on where to go and how to be a part of TechNet. SLIDE BUILDS: None SLIDE SCRIPT: There is one place you should go to start: WW.MICROSOFT.COM/TECHNET There is one communication you should subscribe to: TechNet Flash, published every other week for the IT pro community, focuses on news, information, resources, and events. Post questions on the discussion forum. Subscribe online. Look for TechNet branded events—feature. SLIDE TRANSITION: Last slide in the deck. Round off however you like. ADDITIONAL INFORMATION FOR PRESENTER:

54 Su potencial. Nuestra pasión™.

55 Créditos de la sesión Autor: Bob Carver
Productor/Editor: Alan Le Marquand Especialistas técnicos Aaron Clutter Pete Lammers