everis I HPC SAP business unit

HPC Global 1

3 ¿About us? Red de centros ~2,600 ~800 ~ 3,500 professionals Murcia 850 Alicante 750 Tetouan 130 Seville 600 Lisbon 120 Salamanca 150 Uberlandia 300 Temuco 270 Tucumán 40 Trujillo new HPC in the last years ( Tetuan, Salamanca, Trujillo, Lisboa) Headcount above resourses 10 locations, 7 countries Renovated CMMI 5 from 2018 for 7 centers. Obtained CMMi SVC L3 for every centers

4 2/ everis SAP answer to full stack capabilities Stratey everis

5 Everis Centers: visión 2021 …being a "key unit for the profitable growth of the company in the 2021 plan, through the provision of competitive global value services Develop the value offer of services for the growth of the company, with a higher level of specialization of the centers, sectorial integration, customer vision and business orientation. Increase the contribution to the improvement of the margin, through the reduction of the productive cost, the promotion of offshore, productivity and automation. Develop capacities to grow internationally, responding to the needs of the company in the different countries and languages ​​ in which it operates. The main goals of Centers in the 2021 plan are:

HPC SES 2

7 Growth / Evolution Evolution of resources and hours by center and line We define a goal of 22% growth with increases in all locations Morocco and Salamanca are conservative and may be affected by : Morocco : Casablanca allows us to grow more than expected, maintaining turnover and finding the right profiles to be able to build a scalable structure Salamanca: Today we do not have visibility of the demand that Iberdrola can release, any increase or decrease will directly influence the HC 39% 18%22%

8 Distribution of SES resources Spain by location Barcelona Sevilla Bilbao Valencia Murcia Valladolid Madrid Tetuan 22 HC ( 16 Oct.17): 7 Finanzas 12 Logística 1 HCM 2 Outsourcing 13 HC: 13 ABAP 11 HC (10 Oct.17): 2 Finanzas 6 Logística 2 A&D 1 Analytics 306 HC (297 Oct.17): 71 Finanzas 49 Logística 58 A&D 51 Analytics 34 HCM 26 Platform 17 Outsourcing 421 HC (409 Oct.17): 96 Finanzas 92 Logística 67 A&D 60 Analytics 69 HCM 17 Platform 20 Outsourcing 63 HC (57 Oct.17): 16 Finanzas 19 Logística 6 A&D 3 Analytics 18 HCM 1 Platform Oficinas Centros – HPC Nuevas ubicaciones (SES) 2 HC: 2 ABAP Salamanca 123 HC: 7 Finanzas 4 Logística 7 HCM 12 SFSF 5 PI/HCI 63 ABAP 15 ABAP HCM 1 BW 104 HC: 7 SAP Finanzas 50 ABAP 8 FIORI/UI5 9 Angular JS 24 HTML5, Javascript, jQuery Lisboa 5 HC: 5 Javascript 6 HC: 6 ABAP Tucuman Trujillo 28 HC: 28 ABAP LATAM PRODUCTIVE CAPACITY Spain: resourses

9 Distribution of SES resources Spain by location  Seville and Murcia have about 80% of current Headcount  Trullio in Peru is the center of evolution of SES in LATAM  Madrid is the office that works the most with centers and Utilities and Industry are the sectors with more derivation of projects.

10 Technological Lines SES HPC Funcional  HR  SFSF  FI  LO  BW  PI  CRM-ISU Línea SAPUI5 Línea desarrollo ABAP Técnico  Linea SFSF  Linea PI SEVILLA MURCIA / SALAMANCA Linea Testing SAP Servicios  Fixed projects  Outsourcing projects  Shared Services Off-Shore Línea Shared Services Línea Movilidad Near-Shore Tetuán Tucumán Trujillo Tetuán Tucumán Trujillo Línea S4HANA

11 Growth / Evolution Principal goals from FY19 : Establishment of the FI and LO Functional lines in Seville (we are already with a work plan launched) that should allow us to reach the 15 resources of each line with this knowledge Growth of 39% in Functional lines and 18% Technical lines Growth in Salamca center due to start Iberdrola Big Growth in Murcia center with focus in ABAP line SES Italia and SES Portugal are starting to create commercial structure Growth and stabilization of Tetuan as an offshore center (supported in Casablanca as a unit dependent on Tetuan ) News Projects en Morocco additional to CEPSA Support of Murcia and Seville to the stabilization of Tetuan and Salamanca

12 HPC SAP Business Unit: Main clients Today in Europe we are working for more than 60 clients

HPC SES Projects Morocco 3

14 OFF-SHORE Marruecos CEPSA CEPSA NegocioCEPSA Empresarial New organization teams since February Team displacement during week of 4/02 from Murcia and Seville to transfer knowledge

15 OFF-SHORE Marruecos ONERP ONERP New organization teams since February Team displacement week of 4/02 from Murcia and Seville to transfer knowledge Search for resources : recruiting process very active New business center in Casablanca New projects pending to be launched (SAREB bank)

People 4

17 People Spain Morocco

Training 5