© 2009 IIC 22 September º Foro TIC Hispano Ruso R & D +i Centre for Knowledge Engineering José Miguel Mata Director General del IIC

© 2009 IIC Instituto de Ingeniería del Conocimiento (IIC) R & D+ i Centre for Knowledge Engineering Located at the Autonomous University of Madrid Created in 1989 by the non-profit Association for the Development of Knowledge Engineering (ADIC),sponsored by the Ministerio de Industria ADIC members: IIC develops Software products, notable for their ability to provide effective answers to market needs, in a flexible manner, tailored to each client, with an increasing implementation in organizations

© 2009 IIC Innovation areas Offerings: on-demand Software Services Social Networks Network effects in business processes Organizational optimization with Network Analysis (ONA) Viral Marketing effectiveness Tracking and Management Talent Management in Human Resources Talent detection in people, teams and organizations (eValue, eCat, eFeedback, eT2) Competency Skills Development (eDevelop) Human Capital Behavior Patterns Management Real time fraud detection in banking transactions (Lynx) Customers and retail behavioral analysis (Lynx) Modeling and prediction Wind farms output prediction (EA2) Alarms prediction in SOA environments Electricity demand forecasting and management Knowledge and Data Mining

© 2009 IIC University Chairs UAM-IIC. Sponsored by IIC Dirigida por D. Carlos Santa Cruz. Profesor titular de Ciencias de la Computación e Inteligencia Artificial de la UAM y director de I+D+i del área de minería de datos y conocimiento del IIC. Dirigida por D. José Ramón Dorronsoro. Catedrático de Ciencias de la Computación e Inteligencia Artificial de la UAM e investigador sénior del IIC. Codirigida por D. Vicente Ponsoda y D. Julio Olea. Catedráticos de Psicología de la UAM.

© 2009 IIC Link among Teams Reasearch team Development team 1.Researchers 2.Master, Ph D students 3.Chairs UAM-IIC 4.Colaboration with UCSD, UC3M Clients input Problems of new customer situations/environments IIC R & D + i cycle 1.Application development 2.Clients relationship 3.Proof of Concept 4.Prototype/pilot 5.Final product 6.Maint. Support & services Innovation comitees 1.New areas 2.Processes 3.Identify opportunities

© 2009 IIC Behaviour Pattern management in Payment Systems: SW products Merchant Analysis Credit & Debit cards Account view Client view

© 2009 IIC Potencial y talento Puestos de trabajo Identificación de competencias 1 Selección de personas 2 Desarrollo de competencias 3 Desarrollo de equipos de alto rendimiento 5 Human Capital : SW products Gestión del desempeño 4

© 2009 IIC IIC Multidisciplinary team UAM, key source of knowledge, research and qualified resources 7% 46% 18% 7% 9% 13% Licenciados e ingenieros cursando doctorado Licenciados e ingenieros Catedráticos, doctores y profesores de universidad Diplomados e ingenieros técnicos Otros estudios Estudiantes de 2º ciclo universitario