Help Box - Language Translator Ashley Martin, Intern; Kathy Meehan, HDFS Faculty Advisor Human Development and Family Studies Pennsylvania State Brandywine.

Presentación del tema: "Help Box - Language Translator Ashley Martin, Intern; Kathy Meehan, HDFS Faculty Advisor Human Development and Family Studies Pennsylvania State Brandywine."— Transcripción de la presentación:

1 Help Box - Language Translator Ashley Martin, Intern; Kathy Meehan, HDFS Faculty Advisor Human Development and Family Studies Pennsylvania State Brandywine Reconocimientos (Acknowledgements) I would like to personally thank my internship supervisor, Caulyn Chang, for her superior guidance and support, as well as everyone at Chester County CCIS, for being an integral part of my internship experience. ¿Qué es CCIS? (What is CCIS?) CCIS (Child Care Information Services) is a subsidized child care program, funded by state and federal governments, which helps low-income families pay their child care fees. Reglas (Guidelines) Must live in Pennsylvania Have a child(ren) who need care while the parent is at work or attending an education program Meet income guidelines for family size Work 20 hours or more a week OR work 10 hours and attend an educational program or training for 10 hours a week The child who needs care must be a citizen of the US or an alien lawfully admitted for permanent residency Have proof of identification for each parent or caretaker in the home Chat Online Get the answers you need quickly by chatting online with a CCIS representative. Platicar en l í nea Obtenga las respuestas que necesita de forma rápidamente por platicar en línea con un representante de CCIS. *This conversation is between an English speaking caseworker and a Spanish speaking client* ¿Cómo es el proceso? (How does it work?) The help box language translator is for both English and Spanish speaking individuals who may have questions about subsidized child care. The individual who is interested in learning more about subsidized child care will go to the CCIS website. There will be an option to either speak with a caseworker in English or Spanish. They choose one and it brings them to a chat box. *If Spanish is chosen, the individual types their question in Spanish and sends it to the caseworker. *Caseworker will receive the question in English. *Caseworker will respond in English and the individual will receive the answer in Spanish. Anónimo: Esperando a un representante de CCIS a aceptar su invitación a platicar.... Invitación a platicar ha sido aceptada por John John: Bienvenido - ¿En qué le puedo servir? (Welcome – How can I help you?) Anónimo: ¿Por qué deben darle importancia los padres a Keystone STARS? (Why should parents care about Keystone STARS?) John: La educación de su niño durante la primera infancia es esencial para su desarrollo y para su éxito en la escuela y en la vida. Keystone STARS establece requisitos para los educadores de la primera infancia para promover el mejor ambiente posible en cuanto a seguridad y oportunidades de aprendizaje para su niño. (Your child’s early education is critical to his or her development and future success in school and life. Keystone STARS sets requirements for early childhood educators to promote the best learning environment and safest setting possible for your child.) Anónimo: Gracias. (Thank you.) John: De nada. Que tenga un buen día. (You’re welcome. Have a good day.) Send