Foro Servidores .NET para Gestión de Sistemas con plataforma Microsoft 10 de Junio de 2002 Germán Díaz Product Manager, Servidores Dpto. Marketing Microsoft

Plataforma Microsoft .NET In terms of how we’re delivering on this foundation, it will include Clients, Services and Servers for running XML Web Service Solutions as well as Developer Tools for building XML Web Services and also a new generation of applications which are essentially “experiences” that combine the best of smart client based solutions with the immediacy and breadth of information over the internet. Let’s look at each element of the .NET Platform (next slide)

Applicación Sistema

Objetivos de la Gestión Sistemas Reducir el coste de propiedad en la gestión de clientes y servidores Incrementar la disponibilidad de los sistemas y aplicaciones críticas Facilitar la escalabilidad y los cambios en los sistemas In summary, the benefits of creating a well-managed Windows environment are: Reducing the Cost Of Ownership for managing desktops and applications, and line-of-business server applications Increasing System Availability of critical line-of-business applications which will create higher satisfaction from employees and customers alike. Being able to easily Scale or Re-deploy systems to meet business demands All this will allow you to reallocate unused or idle resources to new higher-priority projects.

Perspectivas Para puestos de trabajo Para servidores Más productividad y autonomía en los usuarios Rapidez en la distribución de aplicaciones y actualizaciones Disminuir el efecto en el trabajo de los clientes Para servidores Eficacia en la distribución de aplicaciones centralizadas en el servidor y clusters Alta disponibilidad para los servidores y las aplicaciones Microsoft’s Vision for Management aims to make your businesses AGILE today and ready for the future. <click> For your Client infrastructure: You want to empower your growing number of users while using less administrative overhead. When deploying the latest versions of Office or upgrading to Windows XP, for example, you need faster deployment of applications and updates with greater success rates and decreased impact on user productivity For your Server infrastructure: You want to make sure you have an unobtrusive way to upgrade your server applications with the latest service packs or security updates. You also need to ensure high-availability of distributed departmental and data center servers and server-based applications through proactive management so you can meet your service level agreements. And, as your server infrastructure grows, you need a way to rapidly expand your server clusters to achieve high scalability. The end result is an IT organization that can delivers on the vision of business agility through systems that are easier to use and more cost-effective to manage.

Las herramientas en la gestión AHORA Otros Active Directory Eventing & Performance WMI

Productos Microsoft para la Gestión de Sistemas Solución Microsoft para la Gestión Implantación Inventario Sistemas Helpdesk Gestión de aplicaciones Grupos de máquinas Monitorización Recopilación Eventos Alertas Monitorización Clientes Windows Windows Servers Web/COM+

Enterprise Frameworks .NET Enterprise Servers Extensión de la plataforma Helpdesk Enterprise Frameworks Otros entornos No-Windows Microsoft Management Solutions + Microsoft management solutions are based on industry standards and seamlessly integrate with your Windows infrastructure and third party Windows products. <click> Our management solutions make available management information to other management products like for example Helpdesk solutions working in conjunction with Systems Management Server to provide a comprehensive deployment, helpdesk and troubleshooting solution. Enterprise Framework products Tivoli TME can work in conjunction with Systems Management Server and Microsoft Operations Manager with NetIQ’s products to provide a heterogeneous enterprise management solution. Furthermore, products like NetIQ’s Extended Management Pack modules in conjunction with Microsoft Operations Manager allow you to monitor other enterprise platforms like UNIX and NetWare, all from one centralized console. .NET Enterprise Servers Aplicaciones de terceros Windows XP Win 2000 Server

Escalabilidad Dos soluciones Hardware Hardware caro Los costes aumentan según la escalabilidad Único punto de fallo Confianza en el servidor Programa 1 sistema Administra 1 sistema Software Gran volumen de hardware Coste según la escalabilidad No hay un único punto de fallos Disponibilidad siempre de la aplicación Programan múltiples sistemas Administran múltiples sistemas Hardware vía servidores individuales mayores Software vía clusters de servers y equipos de servidores (granjas) + + + …

Infraestructura para granjas de servidores: Escalabilidad horizontal con Application Center Simplificación de la gestión clustering Unica imagen de la aplicación Detección inmediata de fallos Disponibilidad 24x7 Simplificación y sincronización en la Implantación de aplicaciones Upgrades, instalación nuevos productos Publicación contenidos. (Front Page, WebDAV) Balanceo de Carga Dinámico Añadir servidores según la demanda Compatible sol. terceros Monitorización Todas las aplicaciones de la granja Servidores remotos (html) Administración de Operaciones Paso aplicación desarrollo-producción

Microsoft Operations Manager Gestión de servicios incluido en Licenciamiento Base Microsoft Windows NT/2000 Server (MSMQ,DNS, DHCP, WINS, PPTP, etc.) Microsoft SMS y MOM Licencia de Aplicación (antiguo Application Management Pack) Exchange 5.5 y 2000 SQL Server 6.5, 7.0 y 2000 ISA server, Proxy Server, Site server Application Center y Commerce Server Extensiones de NetIQ SAP, Oracle, Windows NT/2000 Avanzado, Lotus Notes, Antivirus Server hardware y conectores a Tivoli, OpenView

Solución Microsoft para la Gestión (MSfM) E-Business Infrastructure Developer Tools Management Systems Architecture Our focus is on the E-Business Infrastructure which includes Management, Developer Solutions and the Systems Architecture. Together these solutions provide a .NET-ready infrastructure that provides capability for massive storage, remote access, and application integration supported by the .NET technologies of XML and SOAP. The Systems Architecture supports the storage requirements for massive data centralization. The Management Offering provides the capability to integrate remote devices to support ubiquitous access. The .NET Developer Solutions Offering supports the design and development of applications that support the .NET vision. The sum of these offerings provides the capacity and capability to support XML-based web delivered IT and business services anywhere, any time - which is the .NET vision.

MSfM Dimensiones Industry Standards Enabling Technology to support the process ITIL Content 3rd Party Technology Microsoft Technology MOF Content Management Enablement Operational Guides Providing Product Improvement Feedback Translating Process into Service Microsoft Partners Educational Services Implementation Services Support Services “know-how” “show-how”

Modelo Proceso MOF Optimizing Changing Supporting Operating Release Approved review Capacity Management Availability Management Financial Management Workforce Management Service Continuity Management Service Level Management Change Management Configuration Management Release Management Optimizing Changing Release Review SLA Review Service Monitor & Control Security Administration Network Administration System Administration Job Scheduling Storage Management Print/Output Management Directory Services Administration Introduce service quadrants TCSD = total cost of service delivery MOF is built on a set of processes identified by the Information Technology Infrastructure Library (ITIL). ITIL is a set of books that comprehensively and systematically presents best practices in all phases of the management of an information system. Each book describes the "infrastructure" -- the hardware, software, computer related communications, documentation, skills, and processes -- required to support one activity of managing an information system. Each book covers a function or aspect of information technology management, providing cross-references to the other books. Together the books form a unique reference set for the management of installed software and the delivery of IT as a service.   We have taken this set of processes and applied them to our operations lifecycle to create the MOF Process Model: ·        The Changing phase includes: o     Having a formal process for making controlled change happen which clearly defines both the steps and the relevant responsibilities and authorities. o     Knowing what the infrastructure is that is to be changed in terms of both creating and maintaining the data base of configurable items. o     Setting up and ideally automating the process of distributing software to the platforms on which it is to run. ·        The Operating phase includes all the activities to: o     Measure activities and monitor them against key indicators in order to perceive actual or potential problems as early as possible. o     Run the systems (e.g. start and stop tasks, allocate resources, backup and restore key data, manage storage) o     Run the networks(set up and propagate routing tables and algorithms, manage routers) o     Manage the directories that are an essential part of the production systems infrastructure, setting up accounts, setting policies and permissions, tuning their performance, etc. ·        The Support phase includes the ITL processes covering: o     Help desk, i.e. receiving and responding to the user/customer call, and providing the help necessary to get them back in action o     Problem management, i.e. taking the incident as captured by the Help Desk, ensuring that underlying cause is determined and forwarding that information to the appropriate team for Supporting Operating Service Desk Incident Management Problem Management Operations Review

Mapeo de la Tecnología SMS Application Center MOM Partners Plataformas Cliente Servidor Windows SMS Application Center Cambio & Config MOM Existing products solution offering is built around, with NetIQ extension for reaching non Windows platforms Gestion Operación Partners

Revisión Microsoft Windows Platform Manageability Kit Mejoras SMS 2.0 So, what should you do next? <click> At N+I you can go to our demonstration booths and see SMS, MOM and Application Center in action and get your questions answered. We have a hands-on lab that will show you how to use Microsoft Operations Manager to manage Exchange 2000. For other value-add management solutions, visit our Partner Pavilion where you will find our management partners demonstrating key solutions. For presentations, whitepapers, case studies and other resources please visit our Microsoft Management portal at microsoft.com/management. There you will find pointers to our management solutions. When you are ready to kick the tires, go to microsoft.com/servers/managementkit and order our Windows Platform Management Kit which contains evaluation version of the management solutions mentioned in this presentation (SMS, MOM, Application Center) plus a resource CD to help you evaluate them. It will be quickly mailed to you FREE of charge! Engage your local Microsoft district office or certified Microsoft Solution Provider to help you test pilot our management solutions or for deployment services That is it for today. I hope you have found this presentation useful. Don’t forget to fill out the evaluation forms. Thank you. Microsoft Windows Platform Manageability Kit Mejoras SMS 2.0

SMS novedades hoy Sincronización con directorio activo Web reporting Nuevo SMS Installer Soporta formato Windows Installer Tivoli Connector Apoyo en mejora de la Seguridad con SMS 2.0 Inventario para identificar ficheros, estado parches Distribución software para actualizar sistemas Value Pack Reportes personalizados del estado de parches Patch Wizard que permiete incluir todos los updates en un único paquete y enviarlo sólo a donde es necesario

Futuro: Las próximas soluciones de Gestión Active Directory Eventing & Performance WMI Terceros

Futuro de SMS Mejoras sobre SMS 2.0 Mobile Client Support Integración Avanzada con Directorio Activo de Windows 2000 Eliminación de Logon Points Reporting Web Integrado Mejoras en Seguridad y Rendimiento Mejoras en el uso de ancho de banda en la replicación geográfica de paquetes

Integración Avanzada con Directorio Activo SMS 2003 NO requerirá Directorio Activo pero trabajará de forma avanzada con él Distribución a recursos en recipientes AD Distribución de Software a máquinas, OUs, Usuarios, Grupos, etc. Coincidencia de fronteras de SMS 2003/AD Integración con Agregar/Quitar Programas de Windows 2000 Creación de paquetes desde ficheros Windows Installer ADSynch is a tool that you can download from ms.com currently for SMS 2.0 where it creates SMS “collections” from Active Directory OU’s. In Topaz, we’ll integrate/automate/schedule this, as well as add Global Security Groups to the info that gets synched. Site alignment – both SMS and Win2k have sites based upon IP subnets. If AD is in place, Topaz will just map to these sites so admins don’t have to manually enter all these site addresses for SMS. Add/Remove programs in Win2k Package creation – when you create a package in SMS, there are parameters about how to install, etc. In Topaz, if you just point SMS at a Windows Installer (.msi) file, SMS will pick all that info up from that file.

Herramientas mejoradas Nuevas herramientas Administrativas Mejoras en las operaciones Mejoras de rendimiento Resource Explorer, Collection browsing Software Metering Mejoras en la escalabilidad Métrica de Aplicaciones en Terminal Services The new admin tools are designed to help with troubleshooting and repetitive tasks. For example, if I notice that certain recipients don’t successfully get an advertisement, it’s difficult to re-ad to them so they get the software. Tools for re-advertising, stopping an advertisement, managing site accts and distribution servers, etc – all about improving operations. Performance enhancements are mainly in the user interface – opens faster, handles sites with large numbers of packages/advertisements/resources. Software metering – currently doesn’t scale well (guess that’s what happens when you use FoxPro for a database, eh?) The metering has been 100% rewritten. Good news – it’s about 10x smaller than it was, and infinitely more scalable. Bad news – the new metering will not provide “online” metering support. Online metering means that before I run an application, it checks with a licensing server to verify licenses are available to use, then allows/disallows me from running. In Topaz, I’ll be able to track/report what apps are being run by users, and compile a report to show how many users at any given time were running an application. I’ll also still be able to deny users/machines from running apps based on user/machine, time of day, etc. However, no real time verification of licenses like in the current solution. Our customer research has indicated that the online metering only applied in about 1-3% of our customers, and so it was much more important to fix the features for the majority.

Actualización a SMS 2003 Previsiblemente: No habrá Upgrade directo desde SMS 1.2 Upgrade desde SMS 2.0 “parecido a un service pack” Matriz de Plataformas reducida SMS Servers deberán ser Windows 2000 o superior (Distribution points pueden ser NT4) Sin soporte de Netware Sin soporte de Windows 95 El cliente Remoto sólo soportará Windows 2000 o superior

SMS vs Windows Update Services Soporte de plataforma MSUS – Win2k, XP SMS – Win9x, NT4, Win2k, XP Better content support MSUS –critical updates de Windows SMS – Aplicaciones y SO en general Mejor control Administrativo SMS – Visión corporativa y de WAN MSUS – Sin jerarquías ni targeting Posicionamiento para clientes Si usan ya SMS, no necesitan MSUS Si no utilizan SMS, deberían evaluar y comparar ambos en función de sus necesidades SMS es la mejor herramienta para LORG y MSUS es muy útil para SMORTG

Conclusiones La plataforma .NET Management que integra procesos, equipos de trabajo y tecnologías Se integra la visión y futuro de diversos sistemas con renovación de elementos claves como SMS Pieza clave para la gestión de cambios, la reducción del coste de propiedad y la gestión de la seguridad en la organización

Microsoft Operations Manager Licencia Base por Procesador de Servidor Gestionado + Licencia Aplicación (si procede) Gestión de servicios incluido en Licencia Base Microsoft Windows NT/2000 Server (MSMQ,DNS, DHCP, WINS, PPTP, etc.) Microsoft SMS y MOM Licencia de Aplicación (antiguo Application Management Pack) Exchange 5.5 y 200 SQL Server 6.5, 7.0 y 2000 ISA server, Proxy Server, Site server Application Center y Commerce Server Extensiones de NetIQ SAP, Oracle, Windows NT/2000 Avanzado, Lotus Notes, Antivirus Server hardware y conectores a Tivoli, OpenView

Application Center 2000 Application Management Enterprise Ready Single Application Image Simplified Deployment Enterprise Ready Manage Many as One Simple, Integrated Remote Management Software Scaling Capacity On-Demand Load-Balancing Session Availability Mission Critical Availability No Single Point of Failure Health and Performance Monitoring Event Detection & Response

AC2000 Key Benefits AC Features With Direct Impact on Bottom Line Value proposition Business impact Scalability On Demand Enable “capacity on demand” Efficient asset utilization Revenue  Cap. exp.  Dynamic Load-Balancing Management Scalability of web & middle tiers Reduced LB mgmt. complexity Performance  Cust. sat  Op. cost  Fault Tolerance Improved availability Cust. sat  Op. cost  Simple Cluster Management Reduced mgmt. complexity Reduced time to market Op. cost  Revenue 

AC2000 Key Benefits (cont.) AC Features With Direct Impact on Bottom Line Value proposition Business impact Simple app deployment Reduced mgmt. complexity Reduced time to market More relevant and up-to-date content Op. cost  Revenue  Cust. sat  App synchronization No server “drift” Fewer backups Improved reliability Op. cost  Cap. exp.  Cust. sat  Self-healing health monitoring Improved reliability Simplified server troubleshooting Improved response automation Op. cost  Cust. sat 

Microsoft Operations Manager Event and Performance Management Event Management Enterprise event collection Rules based filtering and consolidation Proactive alerting / action response Enterprise Ready Central console Full redundancy Extensible Apps/Service Monitoring Rules libraries Built-in Knowledge-Base Synthetic transactions Basic MOM introduction – what does it do. Reporting Management reports Trend analysis and alerting Automatic report generation

MOM Base Management Packs Included with MOM License: Windows® 2000 Windows NT® 4.0 (limited) Active Directory® Event Collector (Default Windows Events) Terminal Server DNS DHCP WINS IIS RRAS SMS MTS MSMQ MSDTC MOM

Application Management Pack Application Management Pack includes: Exchange 2000 Exchange 5.5 SQL Server™ 2000 SQL Server 7.0 Application Center 2000 Internet Security and Acceleration Server 2000 Proxy Server 2.0 Site Server 3.0 Commerce Server 2000 SNA Server 4.0 Host Integration Server 2000

MOM Key Benefits MOM Features With Direct Impact on Bottom Line Value proposition Business impact Centralized Event and Performance Monitoring Efficient use of management resources Enterprise visibility Availability  Op. Cost  Built In Knowledge Fast time to benefit High quality of mgmt Reduced training costs Availability  Performance  Op. cost  Scalability Growth without retraining Safety of investment Cust. sat  Op. cost  Event Filtering and Consolidation Increased event “quality” Reduced event noise Identification of trends, cross-server issues Availability  Performance  Op. cost 

MOM Key Benefits (cont.) MOM Features With Direct Impact on Bottom Line Value proposition Business impact Ease of Installation Reduced mgmt. complexity Reduced time to market Flexible extensions of rules/knowledge Op. cost  Revenue  Cust. Sat.  3rd Party Support Single mgmt interface Support other OS’s Integrate with mgmt frameworks Op. cost  Cap. exp.  Cust. Sat.  Extensible through the SDK Single mgmt interface Lower training costs Lower integration costs Op. cost  Cap. exp.  Cust. Sat. 

Escalabilidad Dos soluciones Hardware Hardware caro Los costes aumentan según la escalabilidad Único punto de fallo Confianza en el servidor Programa 1 sistema Administra 1 sistema Software Gran volumen de hardware Coste según la escalabilidad No hay un único punto de fallos Disponibilidad siempre de la aplicación Programan múltiples sistemas Administran múltiples sistemas Hardware vía servidores individuales mayores Software vía clusters de servers y equipos de servidores (granjas) + + + …

Infraestructura para equipos servidores (escalabilidad horizontal) Simplificación de la gestión clustering Unica imagen de la aplicación Detección inmediata de fallos Disponibilidad 24x7 Simplificación y sincronización en la Implantación de aplicaciones Upgrades, instalación nuevos productos Publicación contenidos. (Front Page, WebDAV) Balanceo de Carga Dinámico Añadir servidores según la demanda Compatible sol. terceros Monitorización Todas las aplicaciones de la granja Servidores remotos (html) Administración de Operaciones Paso aplicación desarrollo-producción

Why SMS? SMS vs Microsoft Update, Corporate Edition Better platform support MUCE – Win2k, XP SMS – Win9x, NT4, Win2k, XP Better content support MUCE – only critical updates for Windows SMS – all content Better admin control MUCE – no targeting, no hierarchical admin Positioning for your customers If they have SMS, use SMS – no need to eval MUCE If they don’t have SMS, they should eval both MUCE and SMS, and choose which solves their needs SMS is the primary tool for large organizations, MUCE for small/medium businesses.