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MICROSOFT MANAGEMENT SOLUTIONS EL AHORA y EL FUTURO Hugo García Morales Management Specialist Latinamerica Microsoft Corporation Hugo García Morales Management.

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Presentación del tema: "MICROSOFT MANAGEMENT SOLUTIONS EL AHORA y EL FUTURO Hugo García Morales Management Specialist Latinamerica Microsoft Corporation Hugo García Morales Management."— Transcripción de la presentación:

1 MICROSOFT MANAGEMENT SOLUTIONS EL AHORA y EL FUTURO Hugo García Morales Management Specialist Latinamerica Microsoft Corporation Hugo García Morales Management Specialist Latinamerica Microsoft Corporation

2 TI Ahora Muchos ambientes Data Center Usuarios internos Usuarios Externos Pocos administradores con muchas funciones Seguridad Monitoreo Control de PCs Muchas versiones / plataformas / config

3 IT Ahora Server Space Desktop Space Network Space Security Space Services Space Out of Space!!! End User Space

4 Como operan hoy? Cuántos administradores? Cuántas especialidades? Reaccionan? Planean? Se van temprano?

5 Impacto inmediato Pueden mencionar algunos ejemplos? COSTOS TIEMPO DE SOLUCIÓN ROI SALIR TARDE CALIDAD DE SERVICIO INSATISFACCIÓN CLIENTES

6 Qué hacer? Empezar por lo básico y construir desde ahi Utilizar Systems Management Consultoría + Tecnología Control de cada pieza individual de la infraestructura

7 En Microsoft les ayudamos Grandes ventajas Prácticas de consultoría probadas Tecnología Hechas en Microsoft para Miccrosoft Integrables con otros ambientes Esquemas de licenciamiento sencillos Visión Gran inversión en nuestra estrategia de Administración de Sistemas Microsoft administra desktops a nivel mundial Motorola actualiza 5000 desktops en menos de 10 min Microsoft administra cerca de 7000 servidores. 4 alerta / día / servidor Más de 11 M de desktops a nivel mundial con SMS Más de 8000 versiones de MOM del sitio de internet

8 Nuestra práctica de consultoría MOF – Microsoft Operations Framework

9 MOF - resumen Creado para ayudar a los clientes a mejorar los servicios en plataforma Microsoft Colección de principios, procesos y prácticas probadas para la administración de TI Construido en ITIL – IT Infraestructure Library Miembro de ITSMF Procesos de MOF / ITIL en los productos MOF 1.0 MOF 2.0 MOF 3.0 Intl ITSMF Innovation Award for Excellence

10 Microsoft Solutions for Management MOF – Microsoft Operational FrameworkMSF – Microsoft Solutions Framework EnvisioningPlanningBuildingDeploying ChangingOperatingSupportingOptimizing Iterative Operations Operations Assessment Server & Desktop Lifecycle Mgt Product Operations Guides Account Management Service Monitoring and Control Update & Patch Management

11 MS Solutions for Mgmt (MSM) Customer Problems IT Management Solutions Product Improvement Identify Develop MSM Solution Accelerators Patch Management Focus: Guidance for patching OS & Apps Products: SUS, SMS, Exchange, SQL, Windows, Office, Timelines: PM 2.5 – Nov 03, PM 3.0 – July 04 More Info: /technet/itsolutions/msm/default.asp Service Monitoring & Control Focus: Guidance for E2E service monitoring Products: MOM, SQL Reporting, WMI Timelines: SM&C V1 – Dec 02, V2 – Oct 03, V3 – Jul04 More Info: /technet/itsolutions/msm/default.asp Windows Server Deployment Focus: Guidance for deploying base Win Servers Products: Win Server, ADS, WinPE, MOM, SMS Timelines: WSD V1 – Oct 03, V2 – Q More Info: /technet/itsolutions/msm/default.asp Client Deployment Focus: Guidance for deploying windows clients and apps Products: SMS,BTS,MOM,Windows,WinPE,PQ,Ghost, Office,USMT,RIS,VPC,SQL,CER, Timelines: BDD V1 – Sep03, V2 – Sept 04 More Info: /technet/itsolutions/msm/default.asp Ops Assessment Focus: Assess environment maturity. Perform gap analysis Products: All Timelines: Available today More Info: Customer Partner Market Research Product Groups OTG MSN Operations MS.COM Analysts Industry Orgs E2E Management ScenariosE2E Management Scenarios Full IT LifecycleFull IT Lifecycle AutomationAutomation Cross-product focusedCross-product focused Co-dev with customers,Co-dev with customers, partners & OTG partners & OTG Frameworks Architecture (MSF, MOF, MSA) Microsoft & Partner SW and HW SW and HWStack Mgt Solutions EvaluatePlanBuild Deploy Operate

12 La tecnología Microsoft Management Solutions

13 Pueden ver un problema? Gráficas y métricas CPU + Memory Utilization Diagramas de estado Resumen de posibles problemas

14 DeveloperInsight Application Knowledge OperationalPractices Nuestra aproximación RULES(Analysis) EVENTS (NT, LOGS) +METRICS (WMI, SNMP, SCRIPTS) CONNECTION ALERTS(Problems) TASKS

15 Framework

16 State View

17 Multipane View

18 Ejemplo Active Directory Management Pack SKIP EXAMPLE

19 Example: Active Directory Event Monitoring Más de 400 reglas DC Locator DIT corruption GC ISM KCC KDC NetLogon Replication Security Accounts Manager (SAM) errors Site links Sysvol UserEnv W32Time Estas reglas llegan muy profundo en el funcionamiento de AD!

20 Active Directory State Monitoring State monitoring Active Directory: At a glance view of AD health Client ViewReplication Health Server HealthService Health Components Active Directory Role

21 Can clients connect within thresholds? Client connectivity Can clients connect to PDC, GCs Is Active Directory responsive to clients Checks for: Serverless bind. (Can it contact a DC and is it in a local site) PDC Available Minimum # of GCs available Are the targeted DCs available\responsive

22 Is replication healthy? Replication health Is each DC configured properly Are all DCs replicating Is replication occurring in a timely fashion (SLA) Has initial replication completed in the last 24hours (configurable) Checks for: End-to-end replication via change injection Health of inbound connection objects Appropriate # of replication partners Site islands Slow replication

23 Are all of the required services available? Are the services on each DC healthy? Active Directory service Processes that are vital to the health of AD Database growth and log file free space Checks for: Health of LSASS, Knowledge Consistency Checker (KCC), Userenv State of NetLogon, FRS, Intersite Messaging Service (ISM), W32Time, Kerberos Distribution Center (KDC) Name resolution\DC locator Is SYSVOL accessible

24 Is the Active Directory service available? Service Availability Are the necessary FSMO role holders responsive Is the Active Directory service responsive Can clients connect to the directory Checks for: Serverless bind threshold GC Search Time Lost object count Availability of LDAP and crucial roles (PDC, DC, GCs, etc) Name resolution\DC locator Client pack tests

25 Diagram View: Site and Site Links Servers show with health state Servers annotated for role (e.g. GC) Site links shown Tool tips shown with details for site links, sites and computers

26

27 Ejemplos de Mgmt Packs Windows.NET Framework Active Directory (2000/2003) Base Operating System (4.0/2000/2003) Baseline Security Analyzer (MBSA) Distributed Transaction Coordinator (DTC) DNS Service (2000/2003) DHCP (2000/2003) File Replication Service (FRS) (2000/2003) Group Policy (2003) Internet Information Services (IIS) (NT4.0/2000/2003) Message Queuing (MSMQ) (2000/2003) Network Load Balancing (2000/2003) Routing and Remote Access Service (2000/2003) Server Clusters (MSCS) (2000/2003) SharePoint Services System Resource Manager (WSRM) Terminal Services (2000/2003) Transaction Server (MTS) (NT4.0) Windows Internet Name Service (WINS) (2000/2003) Windows Media Services (2000/2003) Microsoft Applications Application Center (2000) Automated Deployment Services (ADS) BizTalk Server (2002/2004) Commerce Server (2000) Exchange (5.5/2000/2003) Host Integration Server (2000) Identity Integration Server (2003) Internet Security and Acceleration Server (ISA) (2000) Live Communications Server (LCS) (2003) Office Project Server (2003) Operations Manager (2000/2005) Proxy Server (2.0) SharePoint Portal Server (2003) Site Server (3.0) SNA Server (4.0) SQL Server (2000) Systems Management Server (2.0/2003) Non-Windows Platforms IBM AIX IBM AS400 IBM z/OS (MVS) Linux (many flavors) Mac OS X Unix (many flavors) 3 rd Party Applications & Hardware Citrix SAP Veritas BayNetworks Dell HP EMC Cisco

28 Listo para producción Comunidades de usuarios y muchos recursos e información ¡ Una comunidad que participa activamente ! Solution Accelerators Fast Deployment Notification Workflow Mom Community MOM Answers.com MOMCommunity.com MyITForum.com etc. Documentos Manuales White papers Seguridad Recursos MPs, SDK, RK MOM Connector Framework Versión Workgroup MOM – Hasta 10 servidores bajo una sola licencia

29 SMS 2003 Application Deployment Asset Management Security Patch Management Leveraging Windows Management Services Support for the Mobile Workforce

30 Application Deployment Software Distribution Send applications at the right time Target applications to those who need them Use bandwidht intelligently Integrate with Windows capabilities HW + SW Inventory Obtain HW + SW listings of each computer Centralized reporting capabilities Great control over assets Ability to know how they use the infra Asset Management

31 Security Patch Management A secure Windows environment through Collection of critical patch information Vulnerability assessment of existing environment Quick and easy deployment of patches Targeted delivery of patches Verification and reporting on patch deployment Business Demands

32 SMS 2003 Patch Management How It Works Firewall SMS Site Server SMS Distribution Point SMS Clients Microsoft Download Center SMS Distribution Point 2.Scan components replicate to SMS clients 1.Setup: Download Security Update Inventory and Office Inventory Tools; run inventory tool installer 3.Clients scanned; scan results merged into SMS hardware inventory data 4.Administrator uses Distribute Software Updates Wizard to authorize updates 6.Software Update Installation Agent on clients deploy updates 7.Periodically: Sync component checks for new updates; scans clients; and deploys necessary updates 5.Update files downloaded; packages, programs & advertisements created/updated; packages replicated & programs advertised to SMS clients SMS Clients

33 Mobility Support for roaming and infrequently connected mobile users Delivery of critical business services and applicationsreliably and timely Automatically detect changes in position Support for Mobility Windows compliance Windows XP and Windows Server 2003 Certification Optimal integration of Windows management services Active Directory simplifies SMS planning and deployment Core Windows Services Integration Windows Installer Service (MSI) Windows Management Instrumentation (WMI) Reduces costs through leveraging existing infrastructure and capabilities SMS 2003 Delivers Windows Management Services Integration

34 Target Machine SMS Advanced Client Agent Windows-Present MOM Hard Disk Logs all activity SMS Server SMS inventory used to create a collection – machines are targeted for refresh Existing Windows Client receives advertisement for OS refresh SMS delivers bootable WinPE image using WIM to existing OS partition Image is personalized and boots to full OS with SMS agent Compressed WIM OS image is downloaded & installed Auto login configures the SMS Advanced Client agent SMS delivers role based applications and post OS config 8 8 Application Delivery SMS Client Agent Pre-OS WinPE Image Delivery Boot files are modified, reboots to WinPE on hard disk 4 4 OS Image Delivery Bootable WinPE OS OS Deployment Feature Pack

35 Device Management Feature Pack Extend change and configuration management to Windows CE-based and Windows Mobile devices Device Management Feature Pack Partner Add-ons Download the Beta:

36 On a single license Solution Accelerators Business Desktop Deployment Patch Management Dell Patch Management Application Deployment Asset Management Mobility support Windows Services Integration Patch Management OS Deployment Feature Pack Device Management Feature Pack

37 Nuestra visión What is next for you down the road?

38

39 Dynamic Systems Initiative

40

41 Designed For Operations Designed For Operations Operationally Aware PlatformOperationally Aware Platform Intelligent ManagementIntelligent Management Model-based development and authoring tools Operationally aware applications Model-based management tools End-to-end automation of system deployment, monitoring, and updating Model-based automation infrastructure Increased utilization and flexibility of resources

42 Models Today Transferring knowledge from development to IT Patching Models Health Models Service Discovery Models Management Packs Design-time validation

43 Distributed Enterprise Reporting Server Locate underutilized servers for consolidation scenarios Support load balancing decisions Compare performance statistics over time in the context of specific software changes

44 Implementing DSI Health Models Service Discovery Models Management Packs System Definition Model (SDM) SDM Support via Desired Configuration Monitoring SDM Support Capacity planning & performance monitoring tools utilizing SDM

45 © 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

46 MOM 2000 MOM 2005 Agentes (por grupo) x mas T espera alertas (1000 nodos) 600 s < 30 s 20x rápido Heartbeats (1000 nodos) >600 s 30 s 20x rápido Descubrimiento (1000 nodos) 15 mins 3 mins 5x rápido Instalación agentes (1000 agentes) 30 mins 12 mins 2.5x rápido Tamaño agente (Inicial) 22 MB 3.5 MB 6.3x pequeñp Tamaño agente (Monitor Exchange) 40+ MB 18 MB 2.2x pequeño MOM Mejoras

47 Algunas cifras 250,000+ computadoras antes de RTM; 99.9% de confiabilidad en estos ambientes 30,000+ descargas para evaluación Approx 30,000 companías usan SMS en el mundo, con más de 10M de computadoras SMS 2003 Performance FeatureSMS 2.0SMS 2003 Full inventory 25/min 140/ min 5x faster Delta inventory 32/min 225/ min 7x faster Discovery31/min 150/ min 5x faster Clients per site 2K per CAP 25K per MP 12x more Microsoft cant be looked on as a technology laggard in this market any longer. Meta Group


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