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© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Networking Academy en Venezuela Edmundo Vitale Gerente Regional/AAM.

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Presentación del tema: "© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Networking Academy en Venezuela Edmundo Vitale Gerente Regional/AAM."— Transcripción de la presentación:

1 © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Networking Academy en Venezuela Edmundo Vitale Gerente Regional/AAM CANSAC Maracay, 4 de Junio de 2009

2 Presentation_ID 2 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Agenda Consideraciones Generales del Ecosistema Particularidades de Net Acad en Venezuela Estadísticas Net Acad Objetivos e iniciativas FY10 Currículo Net Acad

3 Presentation_ID 3 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Consideraciones Generales

4 Presentation_ID 4 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Mirando hacia adelante … los próximos 10 años Re-Diseño del Curriculum Allineación con certificaciones de la Industria….reconocimIento de estándares Desarollo profesional del Instructor … Aumentando la oferta técnica Nuevas Herramientas de simulación y de interacción Impacto en Estudiantes Traducciones Alianzas …. Colaboración

5 Presentation_ID 5 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Total Networking Skills Demand and Supply Trends in Latin America, ( ) General and Advanced Networking Skills Gap in Latin America ( ) IDC Study includes 3 CANSAC Countries: Colombia, Costa Rica & Venezuela Shows High deficit on AT Digital divide gap on general skills: for for 2010

6 Presentation_ID 6 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential CEPAL

7 Presentation_ID 7 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential CEPAL

8 Presentation_ID 8 © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 8 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Subtitle Particularidades de Net Acad en Venezuela

9 Presentation_ID 9 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Condiciones generales de Net Acad en Venezuela Penetración geográfica e institucional: 17 de 24 estados… aprox. 71% Segmentación Institucional: % Densidad de academias: D.C….…… % Canal asociado para las academias: DAMOVO: Takensky Sánchez Crecimiento FY08-09: 27% Estudiantes Activos 34% Instructores 11% Academias CATC: CNTI/ULA-EsLaRed

10 Presentation_ID 10 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential No presencia: Vargas 8 Delta Amacuro 14 Amazonas 24 Apure 22 Cojedes 19 Falcón 2 Portuguesa 18

11 Presentation_ID 11 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Estadísticas en Net Acad

12 Presentation_ID 12 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential NET ACAD – PARTICIPANTES A NIVEL GLOBAL INSTRUCTORES ESTUDIANTES PAISES +160 ACADEMIAS Mayo 2009

13 Presentation_ID 13 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Participantes en Latinoamérica INSTRUCTORES Mayo 2009 ESTUDIANTES PAISES 25 ACADEMIAS

14 Presentation_ID 14 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Estudiantes: Instructores: 251 Academias: 62 Cisco Networking Academy Participantes – Venezuela Abril 2009 # Estud. listos para certificarse (desde inicio del programa): 6.833

15 Presentation_ID 15 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

16 Presentation_ID 16 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

17 Presentation_ID 17 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

18 Presentation_ID 18 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Mercado potencial de Net Acad en Venezuela Abril 2009 Fuente: ME y MES

19 Presentation_ID 19 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Abril 2009

20 Presentation_ID 20 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

21 Presentation_ID 21 © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 21 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Tema de Género y nivel académico

22 Presentation_ID 22 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Porcentaje Genero Global: 24,68 % Porcentaje Género EM: 30,75 % Porcentaje Genero Venezuela: 31,6 %

23 Presentation_ID 23 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential 28 % genero

24 Presentation_ID 24 © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 24 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Subtitle Certificación de instructores

25 Presentation_ID 25 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential CANSAC 6.8 % 23,4 %

26 Presentation_ID 26 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Program Overview 15-month program end January 1, % discount to all active instructors Up to six vouchers: –CCENT Certification ICND 1 ( ) –CCNA Certification ICND 1 ( ) ICND 2 ( ) CCNA composite ( ) In discussions with regarding adding Security concentration in April –CCNP Certification BSCI BCMSN ISCW ONT Instructor Exam Fee Waiver Program Update

27 Presentation_ID 27 © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 27 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Objectivos e Iniciativas en CANSAC

28 Presentation_ID 28 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential CONSIDERACIONES GENERALES PARA EL DESARROLLO DE NET ACAD EN CANSAC DURANTE AÑO FISCAL 2010 Objetivo/Alcance principal: Crecimiento sostenido bajo estándares de calidad Key initiatives: Implementación de la nueva organización para CANSAC: analizar las estrategias y planes para cada subregión (Centroamérica, Caribe, países andinos (Bolivia, Perú, Ecuador, Colombia y Venezuela); seguimiento de un plan de Academy Quality control; operational support. Alianzas con PS/Gov en todos los países con expectativas interesantes de CANSAC (en particular los que se marcan): Colombia, Venezuela, Perú, Ecuador, Bolivia, Costa Rica, Puerto Rico y Trinidad & Tobago. Implementar ITE en Escuelas Técnicas Media y escuelas secundarias en general. Desarrollar el programa o iniciativa de Top Academies Estrategias: Apoyarse en las Top Academies de CANSAC para mejorar la calidad en estudiantes e instructores y garantizar el sostenimiento de academias …………………..……………………………………………………………………………Operational excellence Apoyarse en Public Sector/Gobierno para lograr un crecimiento significativo… ………………….…Business Allignment Identificar proyectos sociales interesantes……………………………… ……………………………….Social Impact Promover eventos de calidad………………………………………………………………………………Operational Excellence Encontrar fuentes de financiamiento de proyectos en la región………………………………………..Business Alligment Lograr acuerdos con organizaciones internacionales/multilaterales…………………..……………….Business Allignment

29 Presentation_ID 29 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential OBJECTIVES (FY10) PRIORITIES (key areas of focus) METRICS Quality & Sustainability 1. Continue to Improve Quality of Student Experience CS Students 5% y/y growth New & Active in CCNA (D&E),,ITE, AT 2. Develop Instructor Quality and Motivation % of certified instructors Trained in CCNA (E), ITE, AT growth 10% 3. Increase CATC and Top RAs Integration and Engagement with Cisco (as a Strategic Partner) CS Instructor 10% y/y growth reported from survey 4. Increase Operational Excellence of Netacad Structure to support Academy Ecosystem Business Alignment 5. Increase Synergy and Relevance to Public Sector Vertical to establish Government Partnerships Established Partnerships and MOUs Pipeline of PPP projects 6 Establish a continuous pipeline of graduates to support Chann. Partners Certification & Growth needs Student Impact ecosystem) Program Growth & Development 7 Controlled Growth Segmented by Geography and new Curriculum implementation (New student, Active Student ITE & AT students) New regions, provinces, edu. Inst., # CCNA (D&E), # Active Acad., # Active Students Social Impact 8. Take CSR projects to the next level of leverage within ecosystem – to facilitate job opportunities for Low Income, Gender, indigenous, LDC country and Handicapped. Established CSR cases Pipeline of CSR projects Relevance perception within ecosystem Controlled awareness (PR, PSV, etc) Objectives

30 Presentation_ID 30 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential NEXT Quality & Sustainability Business Alignment Social Impact Program Growth and development * Student Customer satisfaction > 4.09 * Instructor Customer Satisfaction > 4,38 * % NPA < 5% Event Customer satisfaction > 4.36 * Reach 50 % of certified Instructors 1 Academy conference in (each): Venezuela, Colombia, Ecuador, Perú* 1 Academy day in Central America 1 Academy conference & Academy Day for British Caribbean Private/Public Partnerships with emphasis on Government education institution agreements Project Trust of the Americas with OAS – in Eastern Car. Project Jovenes Administradores de Redes with Ministry of Education in Costa Rica Ministry of Education and Communication in Colombia Project Digital City of Manizales in Colombia Project SNAP with Ministry of Economy (Finanzas) in Bolivia Department of Education in Puerto rico INTECAP in Guatemala INATEC in Nicaragua Ministry of Education in Peru Ministry of Education in Trinidad & Tobago * Gender Initiative (Female participation) 5% growth Project Gender Initiative: o Mujeres en la Red: First Lady Office Program in Dominican Republic o ASTRADOMES: Womens Academy in Costa Rica ° CEFA in Colombia * 3 Handicapped Academies for Deaf people (Dominican Rep., Ecuador & Venezuela) 50% Growth NE and AS in Haití (LDC UN) 3 Indigenous academies (Guatemala, Venezuela and Ecuador) * Growth (y/y): * 25 % on NE and AS * 50% ATs * 100% on ITE * 50% CCNA (D&E) & ITE 4.0 in Caribbean Countries * 12 New countries (Caribbean/NSA) * RA forecast in FY09: 1 RA in Bolivia; 1 RA in Peru; 1 RA in Nicaragua; 3 RA in Caribbean; 2 RA in Colombia; 2 RA in Venezuela 1 RA in DR; 1 RA in Guatemala; 2 RA in Puerto Rico; FY10 Key Focus Areas and Initiatives/Goals- Expecting results

31 Presentation_ID 31 © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 31 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Nueva estructura académica para CANSAC

32 Presentation_ID 32 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential ACTUAL COBERTURA DE CATCs EN CANSAC TOTAL # PAISES: 18 FUNDATEC CATC: CCNP FNS FWL ITLA CATC: CCNP-ITE-PNIE UWI CARIBBEAN CATC: CCNA-ITE HEART CCNP-RA ULA-ESLARED CATC: ITE-PNIE CATC-F. PROYDESA: CCNA-CCNP-ITE-FNS-FWL INACAP CATC: CCNA-CCNP ITE-FNS-FWL UNALMED CATC: CCNP-FNS-FWL CATCs existentes en CANSAC

33 Presentation_ID 33 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential POTENTIAL CATC COVERAGE IN CANSAC REGION FOR FY09 TOTAL # COUNTRIES: 23 FUNDATEC CATC: CCNP FNS CCNA-ITE ITLA CATC: CCNP-ITE-CCNA-PNIE UWI CATC: CCNA-ITE-CCNP HEART CCNP-RA ULA-ESLARED CATC: CCNA-ITE-PNIE CATC-F. PROYDESA INACAP CATC CCNA-CCNP-ITE ESPOL CATC: CCNP-CCNA-ITE UNALMED: CATC-CCNP-ITE-CCNA Centroamérica Caribe

34 Presentation_ID 34 © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 34 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Subtitle Adopción de Currículo

35 Presentation_ID 35 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Cisco Networking Academy Curricula Portfolio Student Networking Knowledge and Skills CCNP IT Essentials: PC Hardware and Software Network Professional IT Technician Network Technician Network Associate Network Specialist IT Essentials CCNA Discovery CCNP Security CCNA Exploration Networking for Home and Small Businesses Working at a Small-to-Medium Business or ISP Introducing Routing and Switching in the Enterprise Designing and Supporting Computer Networks Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN CCNA Security Building Scalable Internetworks Implementing Secured Converged Wide-Area Networks Building Multilayer Switched Networks Optimizing Converged Networks Packet Tracer

36 Presentation_ID 36 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential CURSO: Implementing Cisco IOS Unified Communications (IIUC) EXAMEN: IIUC CURSO: Implementing Cisco Unified Wireless Networking Essentials (IUWNE) EXAMEN: IUWNE CURSO: Implementing Cisco IOS Network Security (IINS) EXAMEN: IINS CCNA WirelessCCNA SecurityCCNA Voice Concentraciones CCNA: Tres nuevas certificaciones de nivel asociado Requerimientos: Actual Certificación CCNA ( CCNA compuesto o ICND1 y ICND2) y pasar el examen de concentración CCNA.

37 Presentation_ID 37 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

38 Presentation_ID 38 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

39 Presentation_ID 39 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

40 Presentation_ID 40 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

41 Presentation_ID 41 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

42 Presentation_ID 42 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Objectives: 1.To make more flexible training activities and academy quality control in CANSAC. 2. To spread up CCNA & ITE training activities for RA instructors conducted by existing CATCs (most of them actual CCNP CATCs) in the region. 3.To implement a collaborative model for instructor training, with other region CATCs like INACAP (Chile) & F.Proydesa (Argentina). ´ 4.To decentralize primarily the CCNA training activity for RA instructors, removing dependence on just one CCNA CATC in CANSAC. Benefits: 1. It becomes a less expensive, more achievable, affordable and easier operation to implement, because it is based on a local/geographic training context. 2.Directly will benefits instructors from potential RAs in the region and indirectly more than 900 existing instructors from LAs during FY09. Why are we presenting this proposal? 1.CCNA CATC for CANSAC (CNTI in Venezuela), will resign officially of this responsibility in a very short term. 2.CANSAC Spanish speaking region with academies from 18 countries is critically depending on only one CCNA CATC.. POTENTIAL ORGANIZATION MODEL IN CANSAC

43 Presentation_ID 43 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential POTENTIAL QA FOR CANSAC IN FY09 TOTAL # COUNTRIES: 23 CA QA (FUNDATEC) British Caribbean QA (HEART) QA FOR VENEZUELA (EsLaRed) QA FOR PERU & BOLIVIA...(INACAP) Chile QA FOR COLOMBIA (UNALMED) QA FOR ECUADOR & PERU (ESPOL) ITLA

44 Presentation_ID 44 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential

45 Presentation_ID 45 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential % Totales


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